The Hartford

Consultant

• Investigate, reserve, recommend and implement strategies to resolve general liability claims
• Partner with Staff Legal and outside counsel to resolve General Liability cases
• Manage claim files, including investigation, valuation, disposition and settlement
• Assess claim exposure, organize priorities, anticipate issues and manage vendors
• Interpret and apply insurance coverage and develop technical and jurisdictional expertise
• Utilize claim loss cost management initiatives
• Identify mitigation, subrogation and other recovery opportunities
• Maintain effective relationships with internal and external customers
• Gather customer information and use it to improve products and services
• Investigate, evaluate and negotiate highly complex claims
• Resolve complex coverage and compensability issues
• Apply statutory laws and regulations of applicable jurisdictions
• Manage loss costs and recognize potential for Subrogation and Special Investigation
• Support a diverse, inclusive and high-performing team
• Provide advanced expertise to teammates in solving problems

Senior General Liability Litigation Claim Representative/Consultant

Actuary

• Drive profitable growth for The Hartford’s $3 billion Auto and Home products portfolio
• Analyze and evaluate actuarial pricing performance at the state level
• Provide action-oriented solutions to Pricing and Product Management leadership
• Develop state performance metrics, including actuarial rate indications, trends, loss development patterns and catastrophe loads
• Support rate filings, performance monitoring, profitability analyses and ad hoc analyses
• Communicate to secure internal and external approval for proposed changes
• Create and improve analytical tools using advanced actuarial methods and technical skills
• Provide actuarial thought leadership
• Develop and maintain partnerships with product management, technology, operations, data science, actuarial, compliance and legal organizations
• Participate in countrywide projects, class plan enhancements and maintenance of complex product features
• Improve analytical capabilities, data capabilities, automation, documentation and quality measures

Personal Insurance Associate Actuary / Senior Pricing Consultant

Accountant

• Provide financial consultant services to Commercial Property adjusters to enhance outcomes of business income and extra expense claims
• Lead forensic evaluation and analysis of certain time element, employee theft, and inventory claims
• Review certain large, catastrophic business income losses overseen at the Home Office level
• Work with functional property consultants
• Develop procedures to drive a desirable customer service experience
• Assist with business income loss training for internal property staff
• Minimize the use of third-party accountants in evaluating time element losses
• Travel as required to service internal and external customers
• Provide team status reports to management
• Participate in projects and business improvement initiatives
• Work with underwriting and product teams across commercial lines to provide subject matter expertise

Forensic Accountant Specialist

Data Analyst

• Partner with the existing Data Steward to define, implement, and enforce data governance practices
• Support data quality management, including identification, monitoring, and remediation of data quality issues
• Maintain and enhance data dictionaries, business glossaries, and standard data definitions
• Document and support data lineage across systems, ensuring transparency and traceability of data flows
• Collaborate with business and technical teams to ensure data is captured, stored, and used in alignment with governance policies
• Participate in the implementation and adoption of governance tools such as IDMC and related processes
• Analyze and identify gaps or inconsistencies in data and recommend improvements
• Work across multiple teams and stakeholders to align on domain data standards such as Claim and Policy
• Support development and enforcement of data policies, standards, and procedures
• Contribute to governance forums and promote best practices across the organization
• Serve as a custodian of data quality, lineage, and governance practices
• Collaborate with Data Science & Analytics, Actuarial, Finance, Operations, underwriting, data engineering, and architecture stakeholders
• Perform data analysis, data discovery, and data profiling to understand data characteristics, validate business meaning and usage, identify data quality concerns, and promote consistency and trust
• Develop, maintain, and govern data dictionaries, business glossaries, lineage documentation, and mapping documents
• Act as a liaison between business and IT stakeholders, providing guidance on data governance, definitions, and standards

Senior Consultant, Business Data Analyst – Data Steward

Software Engineer

• Set the engineering and reliability strategy for collaboration, digital workspace, and connected platforms
• Translate strategy into a multi-year roadmap aligned to the CTO’s AI-first engineering direction
• Set and own engineering organization OKRs aligned to CTO-level OKRs
• Operationalize Reliability Engineering across owned platforms, including SLOs, incident standards, RE Squad integration, and run-operations-to-RE alignment
• Drive an AI-first, automation-first engineering culture through AI-first SDLC standards, infrastructure-as-code, automated and agentic remediation, and release pipelines
• Build end-to-end observability and digital employee experience monitoring
• Lead, grow, and modernize engineering directors and their organizations
• Partner with security, identity, networking, infrastructure, and Reliability Engineering teams
• Own vendor and platform relationships, roadmaps, SLAs, and integrations
• Define and report key results for availability, reliability, AI-first adoption, digital employee experience, and automation
• Review OKR progress with executive leadership regularly

AVP, Digital Workplace Engineering

Backend Engineer

• Design, build, secure, and modernize technology environments supporting reliable, scalable, and efficient enterprise operations
• Apply expertise across cloud, hybrid, and on-premises infrastructure, automation, infrastructure as code, resiliency, observability, and operational excellence
• Own the technical direction, design integrity, and operational outcomes for complex infrastructure capabilities
• Lead cross-functional virtual squads or technical workstreams across Infrastructure, Security, and Architecture
• Serve as a subject matter expert shaping platform direction, engineering standards, reusable patterns, and operating practices
• Define and advance scalable infrastructure platforms, shared services, automation frameworks, observability, resiliency patterns, integrations, and operational controls
• Own design choices for AI-enabled, AIOps, or agentic infrastructure capabilities
• Modernize infrastructure services, automation, configurations, runbooks, deployment patterns, and operational workflows
• Establish reusable playbooks, automation patterns, validation practices, and documentation standards
• Partner with engineering, security, architecture, operations, and business teams to align infrastructure services with business and technology needs

Senior Staff Database Engineer

Full-stack Engineer

• Set the engineering vision, strategy, multi-year roadmap, and operating plan for Digital Enablement, including Enterprise Marketing technology capabilities
• Lead approximately 50 FTE software engineering resources through multiple engineering leaders
• Attract, develop, coach, and retain technical and leadership talent
• Oversee complex programs and product portfolios, delivery governance, dependencies, risks, and execution
• Provide executive oversight for digital platforms, enterprise marketing capabilities, customer and prospect engagement solutions, integrations, APIs, user experiences, workflow, mobile, content, document, identity, access, and shared application services
• Establish engineering standards for architecture, secure code, testing, documentation, observability, reliability, performance, resilience, and supportability
• Advance cloud adoption, modernization, CI/CD, automation, and DevSecOps practices
• Drive responsible adoption of AI-assisted development and agentic capabilities
• Own quality, reliability, service levels, vulnerability remediation, incident management, technical debt, application health, and continuous improvement
• Manage budget, capacity, workforce plans, vendor relationships, sourcing strategy, and resource allocation
• Advise senior executives and partner across Product, Architecture, Data, Security, Finance, Operations, Marketing, and business leadership
• Ensure compliance with security, privacy, data governance, responsible AI, regulatory, technology risk, and operational control requirements
• Deliver Digital Enablement strategy and roadmap with measurable business outcomes
• Build a resilient, engaged, high-performing engineering organization
• Improve delivery flow, engineering productivity, quality, reliability, and speed to market
• Strengthen platform reuse and shared-service adoption while managing technical debt
• Maintain governance, operational discipline, financial accountability, and proactive risk management

AVP, Software Engineering – Digital Enablement

Infrastructure Engineer

• Design, build, and operate secure, highly available Oracle database platforms across Exadata and Oracle RDS
• Engineer resiliency using Oracle RAC, Data Guard, SharePlex, backup and recovery capabilities, and Exadata platform features
• Lead capacity planning, performance and cost optimization, migrations, upgrades, consolidations, and cloud transitions
• Ensure platforms meet enterprise expectations for security, availability, recoverability, performance, and service levels
• Design reusable infrastructure automation using Terraform, OpenTofu, Ansible, AWS CloudFormation, Python, and APIs
• Apply software engineering practices to infrastructure, including modular design, version control, testing, validation, peer review, and continuous integration and delivery
• Establish practical standards, guardrails, playbooks, and documentation that allow teams to provision and change infrastructure consistently and safely
• Reduce operational complexity and manual work through automation and standardization
• Lead troubleshooting and root-cause analysis for complex production issues while improving observability, alerting, reliability, and operational maturity
• Partner across application, cloud, security, architecture, and infrastructure teams to deliver enterprise-critical outcomes
• Lead cross-functional technical workstreams, influence engineering direction, and translate complex challenges into sustainable solutions
• Mentor engineers and strengthen infrastructure-as-code, automation, cloud, and software engineering capabilities across the team
• Use AI-assisted tools to accelerate coding, automation, analysis, troubleshooting, testing, refactoring, and documentation
• Critically evaluate AI-generated output and validate it through domain expertise, system knowledge, and production feedback
• Apply AI within enterprise security, privacy, governance, compliance, logging, and audit requirements
• Apply practical knowledge of generative AI, prompt engineering, retrieval-augmented generation, agentic workflows, model evaluation, and AI observability to infrastructure engineering challenges
• Explore practical use cases such as log and metric analysis, incident investigation, configuration review, and root-cause analysis
• Maintain accountability for technical decisions and clearly explain how AI contributed to an engineering outcome

Senior Staff Infrastructure Engineer

Paralegal

• Provide support for 9 Tort Attorneys in New Jersey Staff Legal offices
• Work in a high-volume, paperless insurance defense environment
• Draft discovery responses, pleadings, motions, affidavits, correspondence, reports, briefs, memorandums, summaries, and supporting documentation
• Prepare correspondence, reports, briefs, motions, pleadings, discovery, and other documents using appropriate software
• Create and edit court documents consistent with New Jersey court requirements
• Support attorneys on cases and serve as liaison with clients, claims, local courts, and counsel
• Maintain a minimum billing requirement of 1100 hours per year
• Draft pleadings, motions, responses to discovery requests, and targeted discovery activities
• Support PIP staff with typing and document filing as needed
• Follow up with clients to obtain information and discovery verification signatures
• Communicate with claim partners to obtain information needed to respond to discovery
• Collaborate with attorneys, clients, and opposing counsel via phone and email
• Draft background facts and applicable law supporting discovery motions
• Compile and organize exhibits and relevant documents for motions and trial
• Produce large volumes of documents to opposing counsel and experts via links, CDs, and zip drives

Manager

• Conduct comprehensive evaluations of disability claimant functionality
• Advise on highly complex claims at multidisciplinary clinical review roundtables
• Identify and escalate quality-of-care issues through established channels
• Conference independently with treating providers and higher-level facilities to evaluate claimant clinical symptomology
• Leverage vocational rehabilitation, risk management, physician reviews, home assessments and other resources
• Manage risk and resources on highly complex behavioral health claims
• Identify return-to-work options and barriers, partnering with internal resources for transition back to employability and normal activities
• Review clinical integration systems and determine appropriate referral resources
• Support leadership by understanding customer needs and ensuring performance objectives are met
• Document functionality versus impairment and provide recommendations regarding clinical findings
• Collaborate with Ability Benefits Managers and other stakeholders to move claims to resolution
• Manage Short-Term Disability to Long-Term Disability transitions on behavioral health claims

Behavioral Health Case Manager

Platform Engineer

• Analyze industry trends focused on cloud computing and data platform technologies
• Collaborate with architects across organizational boundaries to advance technical capabilities
• Translate industry trends into actionable capabilities
• Design and engineer reusable target-state platform architectures
• Define strategies and roadmaps to guide transformation efforts
• Create architecture patterns for cloud data ecosystems, including AWS Cloud, PySpark, Snowflake, Tableau, and ThoughtSpot
• Collaborate with internal customers to evaluate needs and provide architectural guidance for batch/streaming, real-time and near-real-time integration/ELT, analytic data structuring, cloud migrations, and AI support
• Build relationships with internal customers and proactively identify platform and technical needs
• Drive product evaluations, define scoring criteria, and provide technical recommendations
• Build infrastructure-as-code and cloud platforms for proofs of concept
• Incorporate DevOps and DataOps practices to increase automation
• Drive technical road shows to improve service adoption

Senior Staff Platform Engineer

General

• Work with internal and external customers to retrieve and relay information relevant to Premium Audit
• Provide exceptional customer service using professional written and verbal communication skills
• Gather information, make sound decisions and draw appropriate conclusions using critical thinking and mathematical aptitude
• Utilize business acumen and technical expertise to make ethical decisions based on analysis, experience and judgment with management oversight
• Maintain a dedication to meeting the expectations and requirements of internal and external customers
• Help create a positive team environment that achieves Claims and Operations Diversity and Inclusion initiatives and objectives
• Participate in weekly professional development and training workshops
• Network with fellow interns and Hartford professionals across the enterprise
• Develop an understanding of the insurance industry and build professional contacts

Intern, Premium Audit

• Leverage agentic AI to identify, assess, and resolve critical service issues and major incidents
• Ensure swift detection and response to service issues
• Partner with cross-functional teams for service restoration
• Continuously improve the event management process
• Manage technical and executive communication for major incidents
• Perform alert triage, correlation, and initial impact assessment
• Support major incident detection and escalation by validating symptoms, confirming affected services, and engaging resolver teams
• Use standard operating procedures, runbooks, and decision frameworks to investigate, prioritize, and escalate events
• Maintain situational awareness during active events and document event patterns and operational observations
• Promote events to incidents when thresholds are met
• Partner with internal and external teams during restoration activities
• Identify opportunities to improve monitoring effectiveness, event quality, automation, and operational readiness
• Collaborate with infrastructure, application, reliability engineering, service desk, and vendor teams
• Identify recurring alert issues, document operational insights, and recommend enhancements to monitoring, runbooks, and automation

Staff Infrastructure Engineer

• Own a small or medium-scale software product
• Deliver end-to-end solutions across multiple platforms and technologies, including subsystems of large implementations
• Influence application solution architecture and own software designs across the product team
• Build and implement continuous integration and continuous delivery capabilities aligned with Enterprise DevOps practices
• Make team development and pipeline tool decisions
• Define and enforce software engineering practices, including source code management, branching, and issue tracking
• Provide technical leadership for hiring, mentoring, team culture, collaboration, and outcomes
• Lead collaboration across teams, decision-making, conflict resolution, and relationship building
• Review technical documentation
• Drive continuous improvement, pragmatic deliberations, and root-cause problem solving
• Review and refine tools and processes for quality governance
• Mature code quality management, automated testing, and environment management practices
• Develop and promote best practices for continuous improvement

Staff Software Engineer

Analyst

• Investigate and manage long-term disability claims by gathering and evaluating information from claimants, employers, and medical providers
• Analyze medical, vocational, financial, and claim-related information for initial and ongoing benefit determinations
• Guide customers through the disability and recovery process
• Maintain written and verbal communications with internal and external partners
• Assess risk, resolve issues, and make consistent claim decisions
• Collaborate with team members to retrieve, evaluate, and relay claim-related information
• Use technology responsibly to manage claims efficiently and support quality outcomes
• Demonstrate empathy and emotional intelligence in difficult conversations and complex situations
• Adapt to change, learn new concepts and tools, and support continuous improvement
• Consider how claim decisions interact with other benefit programs to anticipate customer needs and provide accurate guidance