Claim Consultant, Cyber & Technology

The Hartford

. Handle a caseload of first-party and third-party Cyber and Technology claims from inception to final disposition .

Posted 10/8/2026full-timeUnited StatesMid-LevelSenior💰 $122,400 - $183,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling Cyber and Technology claims, including litigation management, negotiation, and strategic resolution development. Proficient in analyzing coverage, liability, and damages while effectively communicating with stakeholders and managing urgent customer needs.

Highest-signal resume keywords

Cyber & Technology Claims HandlingLitigation ManagementNegotiation SkillsStrategic ThinkingInsurance Coverage Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisCoverage DeterminationDamage AssessmentCyber Security Incident InvestigationLitigated Coverage HandlingExtra-Contractual Liability AnalysisReport PreparationPresentation SkillsExpense and Indemnity Reserve MonitoringTask Prioritization

Soft Skills

Excellent Oral CommunicationExcellent Written CommunicationTeam Player AttitudeInfluencing SkillsPersuasion Skills

Certifications & Qualifications

Bachelor’s DegreeJuris Doctorate Degree

Industry Keywords

Cyber SecurityData BreachesMedia LiabilityProfessional LiabilityFirst-Party ClaimsThird-Party ClaimsRisk ManagementClaims TrendsCustomer ServiceLitigation Planning

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Handle a caseload of first-party and third-party Cyber and Technology claims from inception to final disposition
Conduct investigations and analyze and evaluate claim information
Analyze and determine coverage, liability and damages
Investigate cyber security incidents and determine the cause of network intrusions
Work with customers, law firms and vendors to mitigate cyber incident effects and coordinate responses
Respond quickly to urgent customer needs during active cyber incidents
Communicate written positions to insureds and other required parties
Set and monitor expense and indemnity reserves
Present cases to management for reserve authority above established levels
Develop and implement resolution strategies through negotiation
Manage litigation and counsel, including litigation planning, execution, budgeting and bill review
Analyze potential extra-contractual liability
Attend trials and mediations as necessary
Participate in audits, projects, training and product development initiatives
Prepare reports and presentations for senior claim leadership
Collaborate with business partners to evaluate and address claim trends and developments
Address agent and policyholder inquiries and provide customer service
Provide training and marketing support to underwriters
Attend and present at industry events on risk management and claims topics

Requirements

What you’ll need

Bachelor’s degree required
Juris Doctorate degree preferred
Minimum of three years handling litigated coverage and/or liability cases as defense counsel or claims handler
Experience specifically in Cyber & Technology, Privacy and Data Breaches, Media Liability and Professional Liability
Proven track record handling Cyber & Technology liability claims
Knowledge of both first- and third-party claims is a plus
Excellent oral and written communication skills
Excellent strategic thinking ability and execution skills
Excellent negotiation and advanced technical claim handling skills
Knowledge of insurance coverage issues is a plus
Superior time, task prioritization and desk management skills
Ability to communicate thoughts clearly and concisely, and to influence and persuade others
Ability to work with only moderate amount of supervision
Team player attitude

Benefits

Comp & perks

Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Hybrid or remote work arrangement
Remote work arrangement for candidates who do not live near an office
Flexible office attendance based on location and business needs