Claims Consultant – Environmental

The Hartford

. Manage complex, high-value environmental, pollution, latent injury, and other claims against The Hartford’s insureds .

Posted 10/8/2026full-timeUnited StatesMid-LevelSenior💰 $84,800 - $161,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex environmental and general liability claims, with strong analytical, negotiation, and communication skills. Proficient in conducting thorough investigations, developing coverage assessments, and providing superior customer service.

Highest-signal resume keywords

General Liability Claim HandlingEnvironmental Claims ManagementNegotiation and Conflict ResolutionAnalytical and Critical ThinkingActive Property & Casualty State Insurance Adjuster License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationCoverage AnalysisLitigation ManagementRisk Transfer HandlingClaims Metrics ManagementFinancial Transaction ManagementPolicy ReviewDamage AssessmentNegotiation SkillsClaims Handling

Soft Skills

Superior Customer ServiceEffective CommunicationActive ListeningPrioritization and Time ManagementPresentation Skills

Tools & Technologies

MS OfficeExcelWord

Certifications & Qualifications

Active Property & Casualty State Insurance Adjuster License

Industry Keywords

Environmental ClaimsLatent Injury ClaimsAffirmative Pollution CoverageGeneral LiabilityCommercial General LiabilityLitigated ClaimsRisk TransferInsurance AdjustingClaims AuditsEnvironmental Consulting

About the role

Key responsibilities & impact

Manage complex, high-value environmental, pollution, latent injury, and other claims against The Hartford’s insureds
Independently manage all aspects of complex claims at the Specialist level
Handle claims with managerial oversight and coaching at the Consultant level
Provide proactive communications to customers and business partners during claim management and resolution
Respond to customer inquiries and provide superior customer service
Review and analyze complex policies and coverage parts, including general liability, umbrella/excess liability, and affirmative pollution coverages
Write clear, concise, and accurate coverage positions
Investigate claims and lawsuits
Manage litigation and counsel, including litigation planning and budgeting
Develop coverage, liability, and damage assessments
Provide recommendations to leadership
Pursue and finalize coverage and liability risk transfer against liable parties and insurance carriers
Conduct complex negotiations
Attend mediations and trials as necessary
Manage expense, reserve, and financial transactions
Maintain up-to-date claims metrics
Participate in audits, projects, and training initiatives

Requirements

What you’ll need

5+ years general liability claim handling experience
Consultant: Experience with commercial general liability claims
Specialist: Experience with environmental or other latent injury claims or claims under affirmative pollution coverages
Experience handling affirmative/defensive risk transfer, including additional insured tenders
Strong to excellent verbal and written communication skills
Strong to excellent analytical and critical thinking ability
Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
Superior customer service skills and active listening skills
Proven track record of prioritizing and managing multiple responsibilities
Proven track record of effective negotiations/settlement of high-value general liability claims
Demonstrated negotiation and conflict resolution skills
Proficiency with MS Office, especially Word and Excel
Proficiency handling litigated claims
Active Property & Casualty State Insurance Adjuster license or ability to obtain licensing within 3 months of hire
Bachelor’s degree strongly preferred
10+ years long-tail claim handling experience preferred
JD, other advanced degree, or experience in an environmental consulting discipline such as geology, hydrology, ecology, or environmental engineering is a plus

Benefits

Comp & perks

Hybrid or remote work arrangement
Remote work arrangement for candidates not living near an office, with office visits as business needs arise
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Perks & Benefits offered by The Hartford