Legal Practices Support, Data Specialist

The Hartford

. Research, investigate, and resolve billing, payment, and data-related issues across legal eBilling, claims, and payment systems .

Posted 10/27/2026full-timeUnited StatesMid-LevelSenior💰 $64,800 - $97,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in legal billing, claims management, and data resolution, with a strong focus on accuracy and efficiency. Proficient in Microsoft Office applications and experienced in maintaining productive relationships with stakeholders.

Highest-signal resume keywords

Legal eBilling PlatformsClaims SystemsData ManagementProblem-SolvingCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing ResolutionPayment ProcessingData AnalysisOperational Issue ResolutionAttention to DetailMicrosoft ExcelInformation ManagementProcess Improvement

Soft Skills

Organizational SkillsEffective CommunicationCollaborationTime Management

Tools & Technologies

Microsoft OfficeHartford Claim SystemsEBilling Platforms

Industry Keywords

Legal ServicesCustomer SupportClaims ManagementBilling Systems

About the role

Key responsibilities & impact

Research, investigate, and resolve billing, payment, and data-related issues across legal eBilling, claims, and payment systems
Identify root causes of discrepancies and coordinate resolution with appropriate stakeholders
Maintain accurate and consistent billing, payment, and vendor data across multiple platforms
Support daily legal billing and payment administration processes
Serve as a key point of contact for law firms, vendors, Audit Attorneys, and internal business partners
Escalate complex issues and monitor items through resolution
Use Microsoft Office applications, Hartford claim systems, and eBilling platforms to support daily activities and resolve issues
Build and maintain productive relationships through professional, responsive communication
Document issue resolution activities and maintain appropriate records
Identify recurring issues and contribute to process improvements that enhance efficiency and data quality

Requirements

What you’ll need

3+ years of experience in legal services, billing, claims, customer support, data management, or another related business function
Experience researching and resolving operational, billing, payment, or data-related issues
Strong attention to detail and commitment to accuracy
Proficiency with Microsoft Office applications, including Excel
Experience working across multiple systems and managing large volumes of information
Strong organizational, problem-solving, and time-management skills
Ability to communicate effectively with internal and external business partners
High School Diploma required
Experience with legal eBilling platforms, claims systems, or payment systems preferred
Strong collaboration and customer-service orientation
Excellent written and verbal communication skills
Ability to manage competing priorities and meet deadlines
Willingness to learn and adopt emerging technologies, including AI

Benefits

Comp & perks

Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Hybrid or 100% remote work options
Occasional travel as business needs require