Livestock Operations Assistant

The Hartford

. Handle customer service and administrative duties supporting Livestock Department operations, including livestock insurance policy processing and claims processing .

Posted 9/17/2026full-timeOmaha • Nebraska • United StatesJuniorMid-Level💰 $46,222 - $69,333 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in livestock insurance policy processing, data entry, and claims management while effectively communicating with agents and clients. Proficient in maintaining compliance with regulatory requirements and managing agency licensing information.

Highest-signal resume keywords

Livestock Insurance Policy ProcessingCustomer Service OrientationData Entry SkillsEffective Communication SkillsRegulatory Compliance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryPolicy IssuanceClaims ProcessingFinancial ReportingPolicy Documentation PreparationRegulatory CompliancePolicy Renewal ProcessingLivestock TerminologyBilling AnalysisAgent Licensing Validation

Soft Skills

Attention to DetailAdaptabilityTeam CollaborationTime ManagementEffective Communication

Tools & Technologies

Agency Management SystemsPC SoftwareEmail Communication Tools

Industry Keywords

LivestockAgricultural ExperienceInsurance OperationsUnderwritingClaims Support

About the role

Key responsibilities & impact

Handle customer service and administrative duties supporting Livestock Department operations, including livestock insurance policy processing and claims processing
Perform accurate and timely livestock insurance policy data entry and issuance
Process routine to increasingly complex livestock policy and endorsement requests, working with Underwriting when appropriate
Validate agent licensing using internal systems and manual procedures
Prepare and distribute policy documentation, endorsements, certificates and related notices
Ensure required jurisdictional notifications, disclosures, claim contact and livestock-specific policy language are included and emailed to agents
Generate livestock policy billing and premium information
Compile and summarize financial and policy information for rate monitoring, commissions, reinsurance reporting and billing analysis
Organize and maintain livestock policy files
Process policy renewals, form and endorsement updates, renewal notices and regulatory compliance requirements
Prepare TORT notifications and jurisdictional notices for renewals, cancellations, non-renewals and material policy changes
Manage shared/group inboxes, triaging inquiries and routing correspondence to Underwriters
Handle livestock-related inquiries via phone and email, including policy status, coverage questions, endorsements and claims support
Communicate with producers, agents and insureds using livestock terminology
Direct customers to underwriting and claims resources when needed
Prioritize daily workload and support teammates
Participate in training and onboarding entry-level specialists
Manage mail, packages, office equipment and office supplies
Update agency management systems with contracts, licensing and appointment information
Monitor agency licensing requirements and report changes or deficiencies
Respond to sales and underwriting inquiries related to agency licensing, appointments and livestock program eligibility
Maintain agency and agent information in the agency management system

Requirements

What you’ll need

2+ years of Customer Service, Operations or Insurance experience required
Livestock/Agricultural experience preferred
Effective communication skills
Strong customer service orientation
Solid business skills; PC, software, keyboarding and strong data entry skills
Adaptable/flexible; open to change
Excellent verbal and written communication skills; writes clearly and effectively; edits work for spelling and grammar
Ability to prioritize tasks and meet deadlines
Attention to detail
Ability to work effectively independently and in a team
Support team leader/manager on team projects

Benefits

Comp & perks

Hybrid work arrangement after successfully achieving training milestones, typically after 3–6 months
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Perks & Benefits offered by The Hartford