Long Term Disability Analyst

The Hartford

. Investigate claims to determine whether insured persons qualify for Long-Term Disability benefits .

Posted 10/11/2026full-timeUnited StatesJunior💰 $48,071 - $72,107 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating claims for Long-Term Disability benefits, ensuring compliance with corporate standards and regulatory requirements. Excels in customer service, utilizing strong communication skills to engage with claimants, employers, and medical providers.

Highest-signal resume keywords

Claims InvestigationCustomer ServiceMedical TerminologyOrganizational SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ExperienceBenefit Eligibility AnalysisDetail OrientationProductivity Target ManagementMicrosoft Office Proficiency

Soft Skills

Professional CommunicationTeam CollaborationCustomer Dedication

Certifications & Qualifications

High School DiplomaGEDAssociate’s DegreeBachelor’s Degree

Industry Keywords

Long-Term DisabilityRegulatory ComplianceEthics RequirementsClaim StandardsFast-Paced Environment

About the role

Key responsibilities & impact

Investigate claims to determine whether insured persons qualify for Long-Term Disability benefits
Monitor claims for ongoing eligibility
Follow corporate claim standards, policies and procedures, and statutory, regulatory and ethics requirements
Obtain information from claimants, employers, and medical providers to make Long-Term Disability decisions
Analyze medical and financial information to determine benefit eligibility
Provide exceptional customer service through professional written and verbal communication
Maintain dedication to internal and external customer expectations and requirements
Help create a positive and inclusive team environment

Requirements

What you’ll need

1+ years of experience providing quality customer service is required
1+ years of claims experience is a plus
Experience with medical terminology is a plus
High School Diploma/GED is required
Associate’s or Bachelor’s Degree is preferred
Strong organizational and prioritization skills
Exceptional problem-solving skills
Professional verbal and written communication skills
Detail-oriented with the ability to maintain a high-level of quality and accuracy while meeting productivity targets in a fast-paced environment
Ability to thrive in a structured team environment
Proficiency in Microsoft Office applications and ability to navigate multiple systems simultaneously
Successfully complete a multi-week New Hire Training Course as a condition of employment

Benefits

Comp & perks

Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Hybrid or remote work arrangement, depending on proximity to an office
New Hire Training Course