Long Term Disability Analyst

The Hartford

. Investigate Long-Term Disability claims to determine whether insured persons qualify for LTD benefits .

Posted 10/9/2026full-timeUnited StatesJunior💰 $48,071 - $72,107 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating Long-Term Disability claims, analyzing medical and financial information, and providing exceptional customer service. Proficient in maintaining compliance with corporate standards and regulatory requirements while thriving in a structured team environment.

Highest-signal resume keywords

Claims ExperienceCustomer ServiceMedical TerminologyMicrosoft Office ProficiencyOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationBenefit Eligibility AnalysisMedical Information AnalysisDetail OrientationProductivity Target Achievement

Soft Skills

Problem-Solving SkillsProfessional CommunicationTeam CollaborationOrganizational SkillsCustomer Relationship Management

Tools & Technologies

Microsoft Office ApplicationsMultiple Systems Navigation

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Long-Term DisabilityClaims StandardsRegulatory ComplianceEthics RequirementsCustomer Support

About the role

Key responsibilities & impact

Investigate Long-Term Disability claims to determine whether insured persons qualify for LTD benefits
Monitor claims for ongoing eligibility
Support customers rebuilding their lives after unexpected events or illness
Follow corporate claim standards, policies and procedures, and statutory, regulatory and ethics requirements
Obtain information from claimants, employers, and medical providers
Analyze medical and financial information to determine benefit eligibility
Provide exceptional customer service through professional written and verbal communication
Meet the expectations and requirements of internal and external customers
Help create a positive and inclusive team environment

Requirements

What you’ll need

1+ years of experience providing quality customer service is required
1+ years of claims experience is a plus
Experience with medical terminology is a plus
High School Diploma/GED is required
Strong organizational and prioritization skills
Exceptional problem-solving skills
Professional verbal and written communication skills
Detail-oriented with the ability to maintain a high-level of quality and accuracy while meeting productivity targets in a fast-paced environment
Ability to thrive in a structured team environment
Proficiency in Microsoft Office applications and the ability to navigate multiple systems simultaneously
Successfully complete a multi-week New Hire Training Course as a condition of employment

Benefits

Comp & perks

Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Hybrid or remote work arrangement
New Hire Training Course
6–8 weeks of training