Marine Claim Consultant

The Hartford

. Analyze coverage, investigate losses, and adjust claims according to company guidelines, policy language, and applicable laws .

Posted 11/2/2026full-timeUnited StatesMid-LevelSenior💰 $84,800 - $127,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing logistics and marine cargo claims, including analyzing coverage, evaluating liability, and coordinating with various stakeholders. Proficient in drafting documentation and maintaining compliance while delivering exceptional customer service and relationship management.

Highest-signal resume keywords

Logistics And Marine Cargo Claims ManagementMarine Cargo And Logistics Insurance KnowledgeLitigation Management ExperienceAnalytical And Problem-Solving AbilitiesCustomer Service And Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisLiability EvaluationCoverage DeterminationClaims DocumentationClaims Process ManagementContract ReviewRisk ManagementLoss Prevention StrategiesNegotiation SkillsMulti-Priority Management

Soft Skills

Excellent Verbal CommunicationStrong Written CommunicationOrganizational SkillsTime ManagementProactive Approach

Tools & Technologies

Microsoft Office SuiteExcelWord

Certifications & Qualifications

AICARMCPCUAMIM

Industry Keywords

Transportation PracticesSupply Chain OperationsCargo HandlingBills Of LadingWarehouse ReceiptsCarrier LiabilityRecovery RightsMediationsIndependent AdjustersForensic Experts

About the role

Key responsibilities & impact

Analyze coverage, investigate losses, and adjust claims according to company guidelines, policy language, and applicable laws
Manage a portfolio of logistics and marine cargo claims from first notice of loss through resolution and recovery
Investigate cargo losses, theft, shortages, transit damage, warehousing incidents, transportation accidents, and supply chain disruptions
Evaluate liability, causation, damages, and coverage issues while establishing and maintaining claim reserves
Coordinate with insureds, brokers, underwriters, surveyors, attorneys, and other stakeholders
Manage complex and high-severity claims involving litigation, contractual liability issues, or multimodal transportation exposures
Review transportation contracts, warehouse receipts, bills of lading, logistics agreements, and applicable statutes to determine liability and recovery opportunities
Retain and manage independent adjusters, surveyors, forensic experts, legal counsel, and other vendors
Maintain accurate claim documentation and active claim diaries
Handle claims within delegated authority levels and company procedures and best practices
Analyze claim trends and emerging transportation risks and recommend improvements to underwriting, risk management, and loss prevention strategies
Support business development through service delivery and relationship management with brokers, clients, and underwriting partners

Requirements

What you’ll need

3-5+ years of experience handling logistics, transportation and marine cargo claims
Comprehensive understanding of the claims process from first notice through settlement, recovery, and closure
Strong technical knowledge of marine cargo and logistics insurance products, including Motor Truck Cargo, Shippers Interest, Contingent Cargo, Cargo Legal Liability, Warehouse Legal Liability, and Freight Forwarder Liability
Knowledge of domestic and international transportation practices, supply chain operations, warehousing, and cargo handling
Understanding of transportation and logistics contracts, bills of lading, warehouse receipts, carrier liability, and recovery rights
Proven ability to analyze complex coverage issues and determine liability and exposure
Strong ability to draft clear and concise emails and coverage letters
Strong litigation management experience, including coordination with defense counsel, participation in mediations, and oversight of litigation strategy
Excellent verbal, written, and negotiation skills
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Demonstrated customer service and relationship management skills
Ability to work independently and collaboratively in a virtual team environment
Proactive approach with strong organizational and time-management skills
Commitment to compliance, operational excellence, and continuous improvement
Proficiency with Microsoft Office Suite, including Excel and Word
Bachelor's degree preferred
Professional industry designations (AIC, ARM, CPCU, AMIM, or similar) are a plus
Willingness to travel occasionally for mediations

Benefits

Comp & perks

Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Hybrid or remote work arrangement
Occasional travel for mediations