Senior Claims Representative, Workers' Compensation

The Hartford

. Plan, recommend, and execute investigations of workers' compensation claims .

Posted 10/27/2026full-timeRemote • California • United StatesSenior💰 $64,000 - $96,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in managing workers' compensation claims with a focus on timely investigations, financial accuracy, and adherence to statutory guidelines. Strong ability to analyze data for informed decision-making and maintain productive relationships with stakeholders.

Highest-signal resume keywords

Workers' Compensation Claim HandlingCA Self Insured LicenseData AnalysisCustomer ServiceInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigation PlanningFinancial AccuracyDisability Benefit CalculationFile DispositionStatutory Compliance

Soft Skills

Professional DiplomacyTime ManagementWritten CommunicationVerbal CommunicationCollaboration

Tools & Technologies

Contemporary Technology

Certifications & Qualifications

Adjusting LicensesCertification Exams

Industry Keywords

Workers' CompensationClaim ManagementCustomer RelationshipsContinuous ImprovementOperational Performance

About the role

Key responsibilities & impact

Plan, recommend, and execute investigations of workers' compensation claims
Manage workers' compensation claims requiring timely investigations and financial accuracy
Provide benefit oversight, appropriate file disposition, and adherence to statutory guidelines
Leverage doctors, nurses, attorneys, and regulators to facilitate claimants' recovery
Establish and maintain productive business relationships with customers
Gather and analyze data to inform claim decisions
Calculate disability benefit rates and claim financial exposures
Use contemporary technology to achieve accurate and efficient claim outcomes
Demonstrate professional diplomacy during customer interactions
Contribute to collaboration, operational performance, and employee engagement
Embrace continuous improvement

Requirements

What you’ll need

Minimum of 2+ years of experience in workers' compensation claim handling required
Certification exams and adjusting licenses as required by state
CA Self Insured License strongly preferred
Outstanding interpersonal skills
Strong focus delivering outstanding customer service
Demonstrated strong written and verbal communication skills
Demonstrated consistent high level of performance and achievement over career span
Excellent time management skills with the ability to manage competing priorities
HS Diploma required
Bachelor's Degree is preferred
Candidates must reside in the state of California
Monday - Friday, core business hours availability

Benefits

Comp & perks

100% remote work
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
5 weeks of training