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Senior Consultant, Performance Analytics
The Hartford. Analyze Claims Solutions results to identify trends, outliers, root causes, risks, and opportunities across operational and financial performance .
Tech Stack
Tools & technologiesPythonSQLTableau
About the role
Key responsibilities & impact- Analyze Claims Solutions results to identify trends, outliers, root causes, risks, and opportunities across operational and financial performance
- Partner with leaders and stakeholders to clarify business questions, define KPIs, prioritize analytics opportunities, and translate customer needs into actionable requirements
- Develop dashboards, scorecards, reporting exhibits, and self-service analytics
- Use structured analytical thinking, hypothesis-driven analysis, and statistical methods to evaluate trends and support recommendations
- Connect claims results with broader business, operational, industry, market, and macro trends
- Present complex findings clearly to non-technical and executive audiences using data storytelling and visual design
- Collaborate with data engineering and analytics partners to improve data accessibility, quality, governance, and reporting repeatability
- Lead work independently, manage multiple priorities, and help partners move from insight to action
Requirements
What you’ll need- Bachelor’s degree preferred; experience in data analytics, performance analytics, business intelligence, or operational analytics preferred
- Degree in Business Analytics, Statistics, Mathematics, or related field experience is a plus
- Experience in claims or insurance preferred
- Demonstrated ability to extract, clean, integrate, analyze, and validate data from multiple sources, including large datasets
- Strong familiarity with Snowflake, SQL, Tableau, Excel, ThoughtSpot, Power BI, Python, or similar tools
- Strong reporting and KPI design skills
- Ability to frame business problems, question assumptions, evaluate evidence, and generate data-backed insights
- Strong communication and storytelling skills for executive, technical, and operational audiences
- Ability to build partnerships, influence without formal authority, and collaborate across Claims, Product, Actuarial, Operations, Data Science, or Transformation teams
- Ability to work in ambiguity, manage multiple priorities, and adapt as business needs, tools, and processes evolve
- Understanding of Agile is a plus
- Experience using advanced analytics, automation, or AI-enabled tools is preferred
- Ability to review and validate AI-assisted outputs
- Ability to use prompts, natural language interfaces, or AI-supported workflows while maintaining human oversight
- Interest in shaping repeatable, governed analytics processes
Benefits
Comp & perks- Short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
- Perks & Benefits