Senior Workers’ Compensation Claim Representative

The Hartford

. Plan, recommend, and execute investigations of workers’ compensation claims .

Posted 10/22/2026full-timeUnited StatesSenior💰 $62,400 - $93,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing workers' compensation claims with a strong focus on timely investigations, financial accuracy, and adherence to statutory guidelines. Leverages interpersonal skills to build productive relationships and promote collaboration for optimal operational performance.

Highest-signal resume keywords

Workers' Compensation Claim HandlingInterpersonal SkillsCustomer ServiceWritten And Verbal Communication SkillsAdjusting Licenses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigation PlanningData AnalysisDisability Benefit CalculationFinancial AccuracyFile Disposition

Soft Skills

Professional DiplomacyTime ManagementCollaborationContinuous Improvement

Tools & Technologies

Contemporary Technology

Certifications & Qualifications

Adjusting Licenses

Industry Keywords

Workers' CompensationStatutory GuidelinesClaim Financial ExposuresBenefit Oversight

About the role

Key responsibilities & impact

Plan, recommend, and execute investigations of workers’ compensation claims
Manage workers’ compensation claims, ensuring timely investigations and financial accuracy
Provide benefit oversight, appropriate file disposition, and adherence to statutory guidelines
Leverage doctors, nurses, attorneys, and regulators to facilitate claimants’ recovery
Establish and maintain productive business relationships with customers
Gather and analyze data to inform claim decisions
Calculate disability benefit rates and claim financial exposures accurately
Use contemporary technology to achieve accurate and efficient claim outcomes
Demonstrate professional diplomacy during customer interactions
Promote collaboration to maximize operational performance and employee engagement
Embrace continuous improvement

Requirements

What you’ll need

Minimum of 2+ years of experience in workers' compensation claim handling required
Certification exams and adjusting licenses as required by state
Outstanding interpersonal skills
Strong focus delivering outstanding customer service
Demonstrated strong written and verbal communication skills
Demonstrated consistent high level of performance and achievement over career span
Excellent time management skills with the ability to manage competing priorities
HS Diploma required
Bachelor's Degree preferred
Availability Monday–Friday during core business hours
Five weeks of training

Benefits

Comp & perks

Hybrid or 100% remote work arrangement, depending on proximity to an office
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Perks & Benefits (details not specified)