Workers' Compensation Claim Representative, Senior

The Hartford

. Plan, recommend, and execute investigations of workers’ compensation claims .

Posted 9/15/2026full-timeRemote • Maryland • United StatesSenior💰 $56,391 - $93,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing workers' compensation claims, ensuring financial accuracy, and adhering to statutory guidelines. Proficient in data analysis and leveraging technology to enhance claim outcomes while maintaining strong communication and negotiation skills.

Highest-signal resume keywords

Workers' Compensation Claim HandlingData AnalysisMS Office Suite ProficiencyCommunication SkillsAdjusting Licenses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workers' Compensation Claims ManagementData AnalysisDisability Benefit CalculationFinancial AccuracyFile Disposition

Soft Skills

Professional DiplomacyCollaborationAdaptabilityNegotiation SkillsSelf-Management

Tools & Technologies

MS Office Suite

Certifications & Qualifications

Adjusting Licenses

Industry Keywords

Statutory GuidelinesClaim OutcomesContinuous ImprovementProductivity TargetsCustomer Relationships

About the role

Key responsibilities & impact

Plan, recommend, and execute investigations of workers’ compensation claims
Manage workers’ compensation claims requiring timely investigations and financial accuracy
Provide benefit oversight, appropriate file disposition, and adherence to statutory guidelines
Leverage doctors, nurses, attorneys, and regulators to facilitate claimant outcomes
Establish and maintain productive business relationships with customers
Gather and analyze data to inform critical claim decisions
Calculate disability benefit rates and claim financial exposures
Use contemporary technology to achieve accurate and efficient claim outcomes
Demonstrate professional diplomacy during customer interactions
Contribute to collaboration and operational performance
Embrace continuous improvement

Requirements

What you’ll need

Candidates must reside in the state of Maryland
HS Diploma required
Prior workers’ compensation insurance claim handling preferred for Claim Representative
Bachelor’s degree preferred
Strong computer proficiency in the MS Office Suite (Word, Excel, Outlook & PowerPoint)
Ability to meet productivity targets in a fast-paced, team-oriented environment
Excellent communication and negotiation skills
Ability to adapt and flourish using industry-changing workflows
Ability to self-manage competing priorities while delivering accurate work within key timelines
Minimum of 2+ years of experience in workers' compensation claim handling required for Sr. Claim Representative
Certification exams and adjusting licenses as required by state
Strong written and verbal communication skills
HS Diploma required for Sr. Claim Representative
Bachelor’s Degree preferred for Sr. Claim Representative

Benefits

Comp & perks

100% remote work
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Perks & Benefits (details not specified)