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Business Analyst, Applications and Systems
The Health Employers Association of BC (HEABC). Analyze business needs and improve business processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, including the ability to translate business requirements into solutions and manage product backlogs. Proficient in quality assurance and stakeholder engagement, with a strong understanding of IT business processes and health care industry standards.
Highest-signal resume keywords
Business Process ImprovementProduct Backlog ManagementQuality AssuranceMicrosoft 365 ProficiencySharePoint Online Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisUser Story CreationFunctional Requirements DefinitionAcceptance Criteria TrackingIT Business Processes Knowledge
Soft Skills
Effective CommunicationOrganizational SkillsIndependent WorkPrioritization SkillsPublic Speaking
Tools & Technologies
Microsoft 365SharePoint OnlinePublic Cloud Providers
Industry Keywords
Health Care IndustryBusiness ApplicationsStakeholder EngagementEnhancement RequestsDefect Tracking
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Analyze business needs and improve business processes
- Support delivery, enhancement, and adoption of business applications at HEABC
- Act as the primary point of contact for HEABC staff application-related inquiries
- Own and manage the product backlog
- Perform quality assurance
- Work with stakeholders to ensure business acceptance
- Lead discovery, analysis, and documentation of business needs, processes, and requirements
- Assess current state and recommend business process and technical improvements
- Translate business requirements into solutions, features, and capabilities
- Create user stories, document use cases, define functional requirements, and track acceptance criteria
- Promote business analysis best practices, methodologies, tools, and standards
- Evaluate, categorize, and prioritize enhancement requests
- Track defects
- Serve as the primary IMIT liaison during business requirements validation and solution design
- Coordinate reviews with internal stakeholders, vendors, and external partners
- Report to the Senior Manager, Applications, IMIT
Requirements
What you’ll need- Bachelor’s degree in business administration/commerce, preferably in Information Management Systems, with a minimum of 3 years in an Analyst role (business or technical), or an equivalent combination of education and experience
- Proficiency in Microsoft 365 and SharePoint Online
- Ability to work independently on projects with tight deadlines under minimal supervision
- Ability to organize and prioritize workload
- Knowledge of the health care industry is an asset
- Familiarity with IT business processes and terminology, or experience in an IT-heavy environment
- Ability to communicate effectively in written formal business English and verbally
- Comfort speaking to large groups internal and external to the organization
- Familiarity with public cloud providers is an asset
Benefits
Comp & perks- In office or hybrid work environment – flexibility that suits your needs
- Competitive salary
- Four weeks of vacation, earned in your first year of employment
- 13 statutory holidays
- Comprehensive health & dental benefits, with immediate coverage upon starting
- Pension Plan - BC’s Municipal Pension Plan
- Training and development opportunities
- Continuing education and growth support
- Work environment valuing work-life balance, respect, recognition, teamwork, and inclusivity
- Opportunity to make a positive contribution to the BC health care system