The Health Employers Association of BC (HEABC)

Business Analyst

• Analyze business needs and improve business processes
• Support delivery, enhancement, and adoption of business applications at HEABC
• Act as the primary point of contact for HEABC staff application-related inquiries
• Own and manage the product backlog
• Perform quality assurance
• Work with stakeholders to ensure business acceptance
• Lead discovery, analysis, and documentation of business needs, processes, and requirements
• Assess current state and recommend business process and technical improvements
• Translate business requirements into solutions, features, and capabilities
• Create user stories, document use cases, define functional requirements, and track acceptance criteria
• Promote business analysis best practices, methodologies, tools, and standards
• Evaluate, categorize, and prioritize enhancement requests
• Track defects
• Serve as the primary IMIT liaison during business requirements validation and solution design
• Coordinate reviews with internal stakeholders, vendors, and external partners
• Report to the Senior Manager, Applications, IMIT

Business Analyst, Applications and Systems

Network Engineer

• Support, maintain and improve HEABC’s on-premises and hybrid technology infrastructure
• Administer physical and virtual servers, operating systems, storage, backup platforms, identity services and related configurations
• Maintain and support VMware infrastructure, including virtual machines, hosts, clusters, resource allocation, capacity monitoring, patching and lifecycle planning
• Support Microsoft infrastructure services, including Windows Server, Active Directory, Group Policy, DNS, DHCP, file services and certificate-related services
• Administer enterprise storage, backup and recovery platforms
• Monitor backup systems, perform recovery testing, configure retention and troubleshoot operational issues
• Monitor infrastructure health, availability, capacity and performance, taking corrective action where required
• Plan and perform infrastructure maintenance, operating system updates, firmware upgrades, system patches, vulnerability remediation and hardware replacement
• Perform complex technical troubleshooting
• Support infrastructure projects, production systems, infrastructure solution design and implementation, lifecycle planning and system upgrades
• Report to the Senior Manager, Technology & Support

Network Specialist – 11-month contract

Analyst

• Perform technical research work
• Conduct interpretive and analytical activities
• Engage in and conduct complex costing work for physician contract and Physician Main Agreement negotiations
• Provide economic assessments and evaluate and develop policy options related to physician services delivery and compensation
• Prepare and present reports
• Advise the Director on research areas, objectives, methodologies, and requirements
• Develop partnerships with HEABC, health authorities, the Ministry of Health, and other health system partners
• Co-develop briefing notes and presentations and participate in committee meeting programs
• Design and conduct literature reviews, environmental scans, and quantitative and qualitative research
• Manage data collection and design databases
• Work with very large data sets and multiple data sources; clean, organize, link, and structure data
• Develop, analyze, and interpret statistical and economic data, research studies, wage and salary surveys, and policy options
• Prepare presentations, data visualizations, studies, and reports communicating research and analysis results

Business Analyst, Applications and Systems

Network Specialist – 11-month contract

Economics and Policy Analyst