Client Services Coordinator – Cancer

The Health Management Academy

. Proactively support and assess clients’ care needs through direct communication .

Posted 10/9/2026full-timeRemote • United StatesJunior💰 $60,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination, client engagement, and collaboration with healthcare professionals, ensuring high standards of customer service and confidentiality. Proficient in managing complex client needs and facilitating communication within a fast-paced environment.

Highest-signal resume keywords

Care Coordination ExperienceCancer ExperienceConcierge-Level Customer ServiceExceptional Communication SkillsTechnologically Adept

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Written CommunicationVerbal CommunicationMultitaskingDiscretionIntegrity

Industry Keywords

Client EngagementClinical Trial EligibilityMolecular ProfilingConcierge NursingBilling Support

About the role

Key responsibilities & impact

Proactively support and assess clients’ care needs through direct communication
Collaborate with clinicians and researchers as part of the client’s care team
Initiate client engagements, including welcome emails and registration completion
Facilitate scheduling and billing support with physician offices
Coordinate services including concierge nursing and molecular profiling companies
Manage client meeting details, follow-up, and action-item completion
Partner with researchers to assess clinical trial eligibility and enrollment processes

Requirements

What you’ll need

1+ year of professional care coordination experience in a complex environment
Cancer experience highly desired
Concierge-level customer service experience
Exceptional written and verbal communication skills
Highest standards of ethics and personal integrity
Capacity for discretion and handling confidential information with care
Ability to multitask in a fast-paced, evolving role
Highly technologically adept
College graduate (BA or BS) strongly preferred

Benefits

Comp & perks

Health benefits
Dental benefits
Vision benefits
401(k) with match
PTO
Remote work