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Nurse Advisor, RN
The Health Management Academy. Manage a portfolio and caseload of low- to moderate-acuity clients navigating the healthcare system .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management, care coordination, and patient navigation within the healthcare system, leveraging strong clinical judgment and communication skills to support low- to moderate-acuity clients. Proficient in building relationships and guiding clients through their healthcare journey while ensuring effective collaboration across clinical and operational teams.
Highest-signal resume keywords
Active Registered Nurse LicenseCase Management ExperienceCare Coordination SkillsStrong Written And Verbal CommunicationCritical Thinking Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Intake AssessmentCare CoordinationPatient NavigationMedical Record ReviewTriage ExperienceProvider RecommendationsHealthcare EducationClient AdvocacyAppointment CoordinationClinical Support
Soft Skills
EmpathyConfidenceSelf-DirectedCollaborative ApproachStrong Organization And Time Management
Tools & Technologies
Healthcare SystemsRemote Work Technologies
Certifications & Qualifications
Registered Nurse License
Industry Keywords
Healthcare ExperienceClinical EnvironmentClient RelationshipsCaregiver CommunicationOperational Teams
About the role
Key responsibilities & impact- Manage a portfolio and caseload of low- to moderate-acuity clients navigating the healthcare system
- Build trusted relationships and guide clients throughout their healthcare journey
- Provide education, advocacy, care coordination, and ongoing clinical support
- Conduct clinical intakes by email or phone to assess needs and determine next steps
- Help clients access appropriate providers, facilities, and services
- Coordinate appointments and assist with medical record review and support
- Provide provider recommendations and clinical guidance
- Ensure smooth transitions and communication across clinical and operational teams
- Welcome, educate, and triage new inbound clients
- Support the Triage Team with inbound client needs and service inquiries
- Communicate with clients, caregivers, providers, and internal partners
Requirements
What you’ll need- Active Registered Nurse license in the state of residence
- At least five years of healthcare experience
- Experience in case management, care coordination, patient navigation, ER Triage, or a related broad-based clinical environment
- Confidence, empathy, critical thinking skills, and sound clinical judgment
- Self-directed, collaborative approach
- Strong organization and time management skills
- Comfort learning new technologies and systems
- Experience working remotely
- Strong written and verbal communication skills
- Ability to translate complex clinical information for clinical and non-clinical audiences
- Must live in and physically perform all work in the United States
Benefits
Comp & perks- Health, dental, and vision benefits
- Annual cash incentive program
- 401(k) with company match
- Flexible paid time off
- PHM for PHM, providing services to employees and eligible dependents
- Additional benefits
- Remote work arrangement
- Virtual interview process by Zoom or phone