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Strategic Account Executive
The Health Management Academy. Develop and deliver market-shaping services for employers supporting employees with serious or complex health conditions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex client relationships and implementing Population Health Management (PHM) programs to enhance clinical outcomes and cost efficiency. Proficient in collaborating with cross-functional teams and leveraging technology to drive client engagement and retention.
Highest-signal resume keywords
Client Relationship ManagementPopulation Health Management (PHM)SalesforceCommunication SkillsHealth Benefits Plan Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Population Health Management (PHM)Client Relationship ManagementUtilization AnalysisProgram EvaluationStrategic Development
Soft Skills
CollaborationExecutive PresenceWritten CommunicationOral Communication
Tools & Technologies
SalesforceZoomServiceNowBoxMicrosoft Office Suite
Industry Keywords
Health BenefitsEmployee BenefitsClient EngagementMulti-Stakeholder RelationshipsStartup Environment
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Develop and deliver market-shaping services for employers supporting employees with serious or complex health conditions
- Assess clients’ current programs, utilization, health plans, and broader benefits strategies
- Advise clients on adopting PHM programs to improve clinical outcomes while managing costs
- Retain and strengthen relationships across the assigned book of business
- Grow existing accounts by increasing awareness, engagement, and adoption of PHM services
- Establish trusted-advisor relationships across multiple levels of client organizations
- Develop strategies to drive retention and growth within existing accounts
- Analyze utilization and evaluate existing programs for PHM solution opportunities
- Collaborate with sales, marketing, clinical, and other internal teams
- Navigate evolving processes, documentation, and cross-team data access
- Reports to Jessica Thorberg
Requirements
What you’ll need- 5+ years of success growing and managing complex, multi-stakeholder client relationships
- Prior health and employee benefits plan experience
- Proven success establishing trusted-advisor relationships across all organizational levels on complex new initiatives
- Exceptional executive presence, collaboration, and written and oral communication skills
- High technology literacy and comfort with Salesforce, Zoom, ServiceNow, Box, Microsoft Office Suite, and Sigma (nice to have)
- Experience succeeding in a startup or similarly fast-growing environment (nice to have)
- Availability and ability to travel regularly (nice to have)
- Must live in and physically perform all work in the United States
Benefits
Comp & perks- Health, dental, and vision benefits
- Annual cash incentive program
- 401(k) with match
- Flexible PTO
- PHM services for employees and dependents
- Other benefits
- Virtual interview process by Zoom or phone