Outbound Enrollment, Appointment Setter – Temporary

The Hello Team

. Make outbound calls to prospective members and qualified leads .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in outbound sales and appointment setting, with strong communication and negotiation skills. Capable of providing exceptional customer service while adhering to compliance requirements and performance targets.

Highest-signal resume keywords

Outbound Sales ExperienceAppointment SettingStrong Communication SkillsCRM FamiliarityHealthcare Enrollment Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Appointment SettingOutbound SalesCustomer ServiceProblem-SolvingAttention to DetailMultitaskingMicrosoft OfficeSales TechniquesScript AdherenceCompliance Requirements

Soft Skills

Interpersonal SkillsPersuasion SkillsNegotiation SkillsAdaptabilitySelf-Motivation

Tools & Technologies

CRM SystemsSales-Tracking SystemsDocument Management ToolsEmailSpreadsheets

Industry Keywords

Healthcare EnrollmentCall Center ExperiencePerformance TargetsCustomer InteractionsGovernment Guidelines

About the role

Key responsibilities & impact

Make outbound calls to prospective members and qualified leads
Introduce healthcare services and health plan options and identify member needs
Schedule qualified enrollment appointments and follow up with leads
Use sales techniques to build rapport, overcome objections, and secure appointments
Provide accurate information and professional customer service by phone and email
Maintain accurate records of calls, appointments, follow-ups, and customer interactions
Meet individual and team appointment and performance targets
Follow established scripts, procedures, and government-required guidelines
Collaborate with enrollment and team members to ensure a smooth customer experience
Perform related administrative and customer service tasks as needed
Perform other assigned duties related to the position

Requirements

What you’ll need

Proficient level of English (written and spoken)
Proficient level of Spanish (written and spoken)
Previous experience in outbound sales, appointment setting, call centers, collections, or healthcare enrollment
Strong communication, persuasion, negotiation, interpersonal, and problem-solving skills
Ability to handle objections and overcome customer rebuttals effectively
Comfortable making a high volume of outbound calls and working toward performance targets
Availability for an initial three-month commitment
Ability to follow scripts, procedures, and compliance requirements accurately
Familiarity with CRM and sales-tracking systems is a plus
Healthcare experience is preferred
Resourceful, accountable, adaptable, reliable, self-motivated, and confident
Ability to work independently with minimal supervision
Strong attention to detail and multitasking skills
Excellent organizational skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Familiarity with email, spreadsheets, and document management tools
Ability to quickly learn new systems, software, and workflows
Ability to work U.S. EST (New York) business hours and adapt to business needs
Able to undergo a background check
Reliable Windows 10+ computer, two monitors, and high-speed internet
Professional home workstation capable of supporting uninterrupted remote work

Benefits

Comp & perks

100% remote work
Great work environment with potential for growth
Possibility of a long-term opportunity after the initial three-month position