Senior Bilingual Executive Assistant, Sales Operations Coordinator

The Hello Team

. Support a busy sales professional in the airport ground support equipment industry .

Posted 9/17/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in managing schedules, client communications, and sales coordination while utilizing CRM systems and AI tools to enhance workflow efficiency. Strong interpersonal skills and attention to detail are essential for building client relationships and ensuring operational success.

Highest-signal resume keywords

Proficient In EnglishProficient In Spanish3+ Years Experience As Executive AssistantExperience Using CRM SystemsProficiency In Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales CoordinationClient CommunicationOrder ManagementSchedulingProblem-SolvingAttention To DetailWorkflow OrganizationTask ManagementQuote CoordinationDelivery Coordination

Soft Skills

Interpersonal SkillsProactiveResourcefulIndependent WorkCommunication Skills

Tools & Technologies

CRM SystemsMicrosoft OfficeWhatsAppSpreadsheetsEmailAI Tools

Industry Keywords

AviationAirport Ground Support EquipmentSales ActivitiesClient SatisfactionVendor Communication

About the role

Key responsibilities & impact

Support a busy sales professional in the airport ground support equipment industry
Lead a brief morning check-in covering appointments, priorities, outstanding items, completed follow-ups, and decisions needed
Coordinate sales meetings, confirm appointments, account for travel time, and ensure necessary information is available
Capture details from WhatsApp messages or voice notes, clarify essential information, and manage next steps
Coordinate orders from request through delivery, including client and vendor communication, pricing and availability, quotes, order details, shipping, tracking, issue resolution, and updates
Communicate professionally with clients, establish rapport, and serve as a reliable contact for operational questions and updates
Maintain client records, contact customers, check satisfaction, identify additional needs, and bring new sales opportunities to the sales team
Build contact records, task lists, follow-up schedules, order trackers, communication templates, and repeatable workflows
Use AI tools to turn notes into tasks, organize information, draft communications, and streamline routine work while ensuring accuracy
Anticipate needs, resolve routine issues, and ensure commitments are followed through to completion
Perform other duties related to the position as assigned

Requirements

What you’ll need

Proficient level of English (written and spoken)
Proficient level of Spanish (written and spoken)
3+ years of experience as an Executive Assistant, Sales Coordinator, or similar role
Experience managing schedules, appointments, follow-ups, and client communications
Experience coordinating clients, vendors, quotes, orders, deliveries, and sales activities
Strong interpersonal and communication skills with clients, vendors, and teammates
Proactive, resourceful, and able to anticipate needs and work independently
Strong attention to detail and problem-solving skills
Experience using CRM systems, spreadsheets, WhatsApp, email, and other business tools
Ability to build and maintain organized trackers, workflows, and follow-up systems
Comfortable using AI tools to organize information and streamline routine tasks
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to quickly learn new systems, software, and workflows
Ability to follow established processes accurately with minimal supervision
Ability to work U.S. EST (New York) business hours and adapt to business needs
Interested in long-term career opportunities
Able to undergo a background check
Reliable Windows 10+ computer, two monitors, and high-speed internet
Professional home workstation capable of supporting uninterrupted remote work
Experience in aviation, airport ground support equipment, or a related industry is preferred

Benefits

Comp & perks

100% remote work
Great work environment with potential for growth
Full-time position with 40 hours weekly
Long-term opportunity