Retail Analyst

The Hershey Company

. Serve as the point person for small to medium complexity growth work (Grow) .

Posted 10/15/2026full-timeRemote • Pennsylvania • United StatesJunior💰 $69,200 - $86,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in gathering and documenting business requirements, translating them into user stories and acceptance criteria, and leading User Acceptance Testing (UAT) processes. Proficient in updating functional documentation and supporting change management initiatives within the CPG retail space.

Highest-signal resume keywords

User Acceptance Testing (UAT)Business Requirements AnalysisTHRIVE PlatformChange Management SupportCollaboration with Stakeholders

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements DocumentationUser Story CreationAcceptance Criteria DevelopmentTest PlanningDefect TrackingFunctional Documentation UpdatesHow-To Guide Creation

Soft Skills

CollaborationCommunication

Tools & Technologies

THRIVE PlatformCRM Software

Industry Keywords

CPG RetailChange ManagementTraining Efforts

About the role

Key responsibilities & impact

Serve as the point person for small to medium complexity growth work (Grow)
Elicit, analyze, and document business requirements with stakeholders
Act as liaison between business users and IT teams
Translate business needs into detailed user stories and acceptance criteria
Support requirements review and grooming sessions
Coordinate and lead UAT, including test planning, execution, defect tracking, prioritization, resolution, and sign-off
Update functional documentation for THRIVE mobile application and web changes
Create or update end-user How-To guides
Collaborate with Retail Development peers and OCM SME on training and change management
Support UAT and documentation for Transform work

Requirements

What you’ll need

1 plus years CPG retail space
Experience gathering, analyzing, and documenting business requirements
Ability to translate business needs into user stories and acceptance criteria
Experience with User Acceptance Testing (UAT), including test planning, execution, defect tracking, prioritization, resolution, and sign-off
Experience updating functional documentation and creating How-To guides
Experience supporting change management and training efforts
Experience with THRIVE platform, a CRM software
Ability to collaborate with business stakeholders, IT teams, Retail Development peers, and OCM SME

Benefits

Comp & perks

Performance-based incentives
Comprehensive, competitive benefits package
Support for physical, mental, and financial well-being
Employee volunteerism and community impact opportunities