Human Resources Operations Specialist

The Hoffman Agency

. Maintain accurate, current and confidential employee records, HR databases and personnel files .

Posted 10/9/2026full-timeUnited StatesJuniorMid-Level💰 $75,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR processes, including onboarding, offboarding, and compliance training, while effectively managing HRIS and ATS platforms. Strong communication and organizational skills are essential for supporting employee engagement and collaboration across multiple locations.

Highest-signal resume keywords

BambooHRLatticeHRIS ManagementRecruitment SupportPHR Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Employee Record ManagementCompliance TrackingPerformance Review ProcessesJob Description WritingData Reconciliation

Soft Skills

Strong Communication SkillsAnalytical Problem SolvingOrganizational SkillsDiscretionCollaboration

Tools & Technologies

Microsoft OfficeApplicant Tracking SystemHR Databases

Certifications & Qualifications

PHRSHRM-CP

Industry Keywords

Human ResourcesEmployee EngagementMulti-Location OrganizationProcess ImprovementDE&I Initiatives

About the role

Key responsibilities & impact

Maintain accurate, current and confidential employee records, HR databases and personnel files
Own onboarding and offboarding paperwork
Help administer HR policies, procedures and programs across all US offices
Track compliance training, certifications and HR deadlines
Answer employee questions on policies, benefits and programs and escalate issues when needed
Prepare HR reports, metrics and presentations for leadership
Use BambooHR and Lattice and reconcile data between tools and databases
Oversee bi-annual performance review processes and timelines
Support end-to-end hiring for interns through senior leaders
Lead interview scheduling, candidate communications and logistics across offices and time zones
Maintain clean HRIS and applicant tracking system data
Write and post job descriptions with hiring managers and the HR consultant
Help administer the internship program
Support employee engagement, recognition programs and company-wide HR communications
Help plan HR events, training sessions and all-hands meetings
Handle sensitive employee matters with complete discretion
Support DE&I committee meetings and campaigns
Partner with Global HR Operations to align US processes with global standards
Contribute to process improvement projects and documentation
Support global reporting and HR data integrity

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, Communications or a related field
2 to 4 years of progressive HR experience, ideally in an agency, professional services or media environment
PHR, SHRM-CP or equivalent certification preferred, or actively working toward one
Experience supporting recruitment across multiple levels of an organization
Comfortable with HRIS and ATS platforms and Microsoft Office
Hands-on experience with BambooHR and Lattice is a plus
Experience in a multi-location or distributed organization is a plus
Strong writing and verbal communication skills
Analytical ability to solve problems independently
Organized, discreet, detail-obsessed, approachable and proactive
Sound judgment and ability to escalate issues appropriately
Collaborative across teams and time zones
Must be able to work 2–3 days per week in the office at Boston, Portland or San Jose
Standard business hours, with flexibility around busy periods, key deadlines and time-sensitive HR matters
Occasional travel between offices
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Benefits

Comp & perks

Competitive salary
Medical, dental and vision coverage
401(k) with a company match
Paid parental leave
11 paid holidays plus generous PTO
Four-week paid sabbatical after four years
Flexible work culture
$1,000 learning fund
Career advancement opportunities
Opportunity to learn directly from the Managing Director, a seasoned HR consultant and the Global HR team