Children's Social Worker

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. Respond to enquiries and requests for the Post-Adoption and Special Guardianship Support Service, primarily by telephone and electronic communication .

Posted 10/28/2026part-timeIpswich • United KingdomMid-LevelSenior💰 £38,510 - £42,123 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and analytical skills to effectively support families in the Post-Adoption and Special Guardianship Support Service, while maintaining confidentiality and adhering to safeguarding standards.

Highest-signal resume keywords

Strong Communication SkillsAssessment And Analytical SkillsUnderstanding Of SafeguardingExperience In Adoption And Special GuardianshipAbility To Work Collaboratively

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment SkillsAnalytical SkillsReferral ManagementRecord KeepingInformation Governance

Soft Skills

Calm Under PressureSolution-FocusedOrganizational SkillsSensitive EngagementListening Skills

Tools & Technologies

Electronic Recording Systems

Certifications & Qualifications

DBS Checks

Industry Keywords

Post-Adoption SupportSpecial GuardianshipTraumaAttachmentComplex Family Systems

About the role

Key responsibilities & impact

Respond to enquiries and requests for the Post-Adoption and Special Guardianship Support Service, primarily by telephone and electronic communication
Provide calm, sensitive and professional responses to parents and carers, including those experiencing significant stress around their child’s emotional or behavioural needs
Provide relevant information, resources and advice and signpost families to appropriate in-house, community and specialist services
Use assessment and analytical skills to identify appropriate next steps, including referrals, advice, signposting or access to other services
Complete initial enquiries, referrals and assessments to support management decision-making
Recognise and respond supportively to trauma, attachment and developmental needs
Identify and appropriately escalate safeguarding, risk or welfare concerns
Work collaboratively with professionals and partner agencies and support effective multi-agency working
Maintain clear, timely and accurate records using Suffolk County Council’s electronic recording systems
Manage competing enquiries and priorities while maintaining confidentiality, information governance and data protection standards
Contribute to the development of a consistent and accessible front-door service
Work alongside Post-Adoption Service colleagues, contribute to service development and build specialist knowledge in adoption and Special Guardianship support

Requirements

What you’ll need

Strong communication and listening skills, with the ability to engage sensitively and confidently with parents, carers and professionals
Ability to remain calm, thoughtful and solution-focused when speaking with people who may be anxious, frustrated or distressed
Good assessment and analytical skills, including the ability to identify relevant information and distinguish between immediate concerns and longer-term support needs
Good organisational skills and clear and accurate written communication skills
Understanding of safeguarding, professional boundaries and information sharing
Ability to work collaboratively as part of a multi-disciplinary and multi-agency service
Experience or knowledge of adoption, Special Guardianship, trauma, attachment or complex family systems would be advantageous
Ability to complete a supporting statement answering the application questions
DBS checks or police vetting will be required for relevant posts

Benefits

Comp & perks

up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Specialist training and support provided
Reasonable adjustments to support applicants with disabilities and/or additional support needs