The Hold - Home to Suffolk Archives

Physician Assistant

• Support children and young people aged 2½ to 19 with complex medical needs to access education
• Deliver medical interventions in line with individual healthcare plans, including medication, gastrostomy or naso-gastric feeding, oxygen therapy and tracheostomy care
• Assist with moving and handling, personal care, and pupils’ daily hygiene, nutritional and developmental needs
• Maintain accurate records and contribute to quality assurance processes
• Build positive working relationships with families, schools, care coordinators and other professionals
• Identify and escalate safeguarding or risk concerns appropriately
• Work one-to-one with pupils across Suffolk
• Support pupils’ confidence, education access and safe participation
• Complete application supporting statements and provide a CV as part of the recruitment process

Learning Support Assistant – Medical Needs

Communications

• Lead the SEND Reform communications and engagement strategy across the local area partnership
• Develop and deliver communications plans and campaigns promoting consistent messaging
• Drive engagement and co-production with children and young people, families, education, health and social care partners, and voluntary and community organisations
• Create accessible and inclusive content for websites, social media, presentations, reports, events and promotional materials
• Build and maintain stakeholder relationships and encourage collaboration
• Raise awareness and ensure partners understand their role in delivering SEND Reform
• Monitor and evaluate communications and engagement activity
• Use feedback and insight to measure impact, identify emerging issues and drive continuous improvement
• Support transformational change improving outcomes for children and young people with SEND in Suffolk

Communications and Engagement Officer

Administration

• Provide administrative support to the SEND Reforms Programme
• Arrange meetings and maintain programme records and governance logs
• Produce reports and communications as required
• Work closely with internal and external colleagues
• Support programme delivery, governance, performance, communications and business support across the SEND Reform Programme
• Coordinate work across education, health, social care and partner organisations

Senior Administrator – SEND Reforms

Project Manager

• Lead high-profile SEND and inclusion projects delivering meaningful change for children, young people and families
• Drive project delivery from planning through implementation
• Manage outcomes, milestones and risks
• Work with partners, stakeholders and service areas on improvement and transformation programmes
• Use data and insight to identify opportunities and evaluate impact
• Support evidence-based decision-making
• Prepare reports and presentations for senior leaders and governance boards
• Support implementation of national reforms and local priorities through change management and stakeholder engagement
• Provide programme leadership, governance, performance insight, stakeholder engagement and delivery support within the SEND Reform Programme

• Coordinate SEND boards and committees, ensuring accurate, high-quality papers are prepared and circulated on time.
• Organise meetings, prepare agendas, take minutes and maintain clear records of decisions and actions.
• Support SEND projects, inspections and monitoring visits by coordinating activity, maintaining project documentation and flagging emerging issues.
• Produce, format and quality-assure governance reports, presentations and other key documents.
• Coordinate partnership communications and help keep Suffolk Local Offer information accurate and up to date.
• Work across education, health, social care and partner organisations to support the SEND Reform Programme.
• Provide programme governance, performance insight, stakeholder engagement and delivery support.

Project Coordinator

General

• Lead assessment of entitlement to home-to-school and college travel for mainstream and SEND learners
• Provide advice on school travel policies and ensure decisions are consistent, well evidenced and compliant with statutory guidance
• Manage reviews and appeals for parents, schools and Children and Young People’s Services colleagues
• Respond to stage one reviews and coordinate stage two appeal documentation
• Manage parental agreements and reimbursement arrangements for eligible families
• Assess pre- and post-16 travel applications using current policies and IT systems
• Prepare, monitor and report on review and appeal cases
• Advise panels and colleagues on home-to-school travel entitlement
• Manage bus and train pass arrangements, supplier contracts, invoices, refunds and financial monitoring
• Coordinate with operations colleagues to process applications efficiently and allocate journeys within agreed timeframes
• Respond to complex complaints, Councillor and MP enquiries, and Ombudsman requests
• Supervise and support colleagues by setting priorities and sharing knowledge
• Identify improvements to policies, systems and processes to improve the customer journey
• Work with entitlement, operations, finance, customer contact, schools, panels, elected members and other partners

Senior Transport Officer – Entitlement and Appeals

Manager

• Lead Suffolk’s SEND Reform Transformation Programme, translating strategic priorities into delivery plans, milestones and measurable outcomes
• Provide programme governance and assurance, including risk, dependency, reporting and escalation management
• Support inspection readiness
• Build multi-agency partnerships across education, health, social care, schools, families, and the voluntary and community sector
• Use data, intelligence and stakeholder feedback to monitor performance, demonstrate impact and drive continuous improvement
• Provide leadership and direct line management to members of the SEND reform programme team
• Drive transformational change across SEND and inclusion to improve experiences and outcomes for children, young people and families

Senior Transformation Manager – SEND Reforms

Teacher

• Work with pupils one-to-one or in groups, sometimes in their homes
• Plan and deliver blended learning via Microsoft Teams
• Collaborate with specialist teachers experienced in supporting pupils with special educational and emotional needs
• Model positive attitudes and relationships and establish a caring, safe and stimulating learning environment
• Maintain working relationships with professionals, parents/carers and Local Authority staff
• Respond to issues affecting young people’s access to the curriculum and provide appropriate support
• Provide high-quality, inclusive and personalised learning for vulnerable children and young people
• Work independently and collaboratively across the wider team

Teacher, Alternative Tuition Service

Human Resources

• Coordinate the transactional delivery of organisational change projects
• Provide professional HR advice to managers and stakeholders
• Manage smaller-scale HR and employee relations projects
• Interpret and analyse workforce data to support evidence-based decisions
• Collaborate with colleagues to drive continuous improvement in HR services
• Develop strong, constructive partnerships with Trade Union representatives
• Contribute to workshops and change initiatives that build managerial confidence
• Support corporate learning initiatives
• Coordinate and advise on restructures, TUPE transfers, and relocations

HR Project Advisor

• Lead Suffolk County Council's County Children and Young People Disability Service
• Shape and deliver high-quality, innovative services for children and young people with disabilities aged 0 to 17 and their families
• Provide strong and visible leadership across social work, occupational therapy, and short breaks services
• Drive service development and continuous improvement
• Inspire, support, and develop high-performing teams
• Promote staff wellbeing and sustainable workloads
• Set standards of performance and accountability for safe, effective, high-quality practice
• Embed learning, innovation, and reflective practice
• Oversee and manage significant resources across complex multi-agency pathways
• Build partnerships to improve outcomes
• Lead strategic developments and service excellence across Suffolk County

Service Manager

• Deliver Home Fire Safety Visits to at-risk adults and families in their homes
• Provide tailored fire safety advice
• Collaborate with partner agencies on health, wellbeing, and safeguarding concerns
• Address vulnerabilities including hoarding, domestic violence, and enhanced care needs
• Attend community events as a speaker or exhibitor
• Promote prevention methods and share fire safety knowledge
• Deliver education to all age groups on road safety, fire safety, water safety, arson reduction, and anti-social behaviour reduction
• Manage and maintain vehicles, safety and education equipment, and IT systems
• Maintain accurate records, stock availability, and equipment security
• Participate in personal development and team meetings
• Contribute to improved policies and multi-agency reporting processes

Specialist Practitioner – Prevention

• Lead and develop a high-performing multidisciplinary team delivering targeted interventions to children and families where neglect is a primary concern
• Drive a strengths-based, child-centred approach promoting sustainable change and improved outcomes
• Provide reflective supervision, practice guidance, and professional challenge
• Ensure effective assessment, planning, case progression, and risk management
• Build relationships with Family Help, Social Care, Education, Health, Police, and other partners
• Lead performance, quality assurance, service improvement, and best-practice development
• Support implementation of evidence-informed approaches and wider Children's Services development
• Manage resources, staffing, recruitment, and workforce development
• Promote continuous learning, innovation, and high professional standards
• Shape the identity, culture, and practice of the new Building Futures (Neglect) service
• Maintain a visible presence across Lowestoft, Ipswich, and Bury St Edmunds offices

Team Manager

• Lead high-profile SEND and inclusion projects delivering change for children, young people and families
• Drive project delivery from planning through implementation
• Manage outcomes, milestones and risks
• Work with partners, stakeholders and service areas to deliver improvement and transformation programmes
• Use data and insight to identify opportunities and evaluate impact
• Support evidence-based decision-making
• Prepare reports and presentations for senior leaders and governance boards
• Support implementation of national reforms and local priorities through change management and stakeholder engagement
• Provide programme leadership, governance, performance insight, stakeholder engagement and delivery support within the SEND Reform Programme

Project Manager – Redeployment

• Provide administrative support to the SEND Reforms Programme
• Arrange meetings
• Maintain programme records and governance logs
• Produce reports and communications as required
• Work closely with internal and external colleagues
• Support programme delivery, governance, performance, communications and business support across education, health, social care and partner organisations

• Coordinate SEND boards and committees, ensuring accurate, high-quality papers are prepared and circulated on time
• Organise meetings, prepare agendas, take minutes and maintain clear records of decisions and actions
• Support SEND projects, inspections and monitoring visits by coordinating activity, maintaining project documentation and flagging emerging issues
• Produce, format and quality-assure governance reports, presentations and other key documents
• Coordinate partnership communications and help keep Suffolk Local Offer information accurate and up to date
• Provide programme leadership, governance, performance insight, stakeholder engagement and delivery support within the SEND Programme Management Office
• Work across education, health, social care and partner organisations to support SEND reform

Learning Support Assistant – Medical Needs

Communications and Engagement Officer

Senior Administrator – SEND Reforms

Project Manager

Project Coordinator

Senior Transport Officer – Entitlement and Appeals

Senior Transformation Manager – SEND Reforms

Teacher, Alternative Tuition Service

HR Project Advisor

Service Manager

Specialist Practitioner – Prevention

Team Manager

Project Manager – Redeployment

Senior Administrator – SEND Reforms

Project Coordinator – Redeployment