Learning and Development Administrator

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. Act as the first point of contact for learning and development enquiries and manage the team inbox .

Posted 11/12/2026part-timeIpswich • United KingdomMid-LevelSenior💰 £28,608 - £32,046 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and administrative capabilities in managing training courses, workshops, and learner records while ensuring compliance with data protection requirements. Proficient in using Microsoft Office tools to support learning and development initiatives effectively.

Highest-signal resume keywords

Administrative SupportLearning Management SystemMicrosoft WordMicrosoft ExcelOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Record KeepingEvent CoordinationData EntryReport GenerationTraining Management

Soft Skills

Attention to DetailClear CommunicationCustomer ServiceTeam CollaborationTime Management

Tools & Technologies

Learning Management SystemMicrosoft Outlook

Certifications & Qualifications

GCSE EnglishGCSE Maths

Industry Keywords

Data ProtectionConfidentialityTraining UptakeCompliance LearningDBS Checks

About the role

Key responsibilities & impact

Act as the first point of contact for learning and development enquiries and manage the team inbox
Coordinate training courses, workshops, e-learning programmes and induction activities
Manage bookings, invitations, joining instructions, attendance records and learning calendars
Liaise with employees, managers, trainers and external learning providers
Maintain accurate learner records on the Learning Management System and relevant HR systems
Create and update learning events, programmes and resources within the system
Process training requests and monitor approvals in line with council procedures
Support users with registration, access and system queries
Raise purchase orders, process invoices and help set up new suppliers
Produce reports on training uptake, completion rates and compliance learning
Provide comprehensive administrative support across the councils’ Learning and Development service, reporting to the People Partner – Talent and Learning

Requirements

What you’ll need

GCSE English and Maths at Grade C/4 or above, or equivalent
Experience of providing administrative support and maintaining accurate records or databases
Experience of organising meetings, events, training sessions or similar activities
Confidence using Microsoft Word, Excel and Outlook
Excellent organisational skills, with the ability to prioritise competing demands
Strong attention to detail and a high level of accuracy
Clear written and verbal communication, with strong customer service skills
Understanding of confidentiality and data protection requirements
Ability to work independently and collaboratively as part of a team
DBS checks or police vetting will be required for relevant posts

Benefits

Comp & perks

Generous leave entitlement (26 days a year, rising to 31 days after 5 years)
Competitive Local Government Pension Scheme
Wellbeing Support and Employee Assistance Programs
Private Health Care Options
Electric Vehicle Salary Sacrifice Scheme
Paid volunteering days
Flexible and hybrid working arrangements (Business needs permitting)
Great learning and development opportunities