Service Manager

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. Lead Suffolk County Council's County Children and Young People Disability Service .

Posted 9/23/2026full-timeIpswich • United KingdomMid-LevelSenior💰 £62,119 - £73,998 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in Children's Social Care and SEND services, with a focus on service development, partnership building, and delivering high-quality outcomes for children and families. Possesses a deep understanding of legislative frameworks and a commitment to strengths-based social work practices.

Highest-signal resume keywords

Leadership Experience in Children's Social CareUnderstanding of Legislative FrameworksExperience Leading Multidisciplinary TeamsStrong Communication and Relationship-Building SkillsRecognised Social Work Qualification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service DevelopmentRisk ManagementData AnalysisPerformance ImprovementSafeguarding Practices

Soft Skills

Influencing SkillsTeam DevelopmentMotivational SkillsStrategic Thinking

Certifications & Qualifications

Registration with Social Work EnglandDBS Checks

Industry Keywords

SEND ServicesChildren with DisabilitiesMulti-Agency PathwaysReflective PracticeStrengths-Based Social Work

About the role

Key responsibilities & impact

Lead Suffolk County Council's County Children and Young People Disability Service
Shape and deliver high-quality, innovative services for children and young people with disabilities aged 0 to 17 and their families
Provide strong and visible leadership across social work, occupational therapy, and short breaks services
Drive service development and continuous improvement
Inspire, support, and develop high-performing teams
Promote staff wellbeing and sustainable workloads
Set standards of performance and accountability for safe, effective, high-quality practice
Embed learning, innovation, and reflective practice
Oversee and manage significant resources across complex multi-agency pathways
Build partnerships to improve outcomes
Lead strategic developments and service excellence across Suffolk County

Requirements

What you’ll need

Significant leadership experience within Children's Social Care and SEND services
Strong understanding of the legislative and statutory frameworks that support children and young people with disabilities
Substantial experience of leading multidisciplinary teams and managing complex services
Excellent communication, influencing, and relationship-building skills
Ability to develop effective partnerships across organisations
Strong analytical and strategic thinking skills, using data and insight to drive improvement and performance
Experience of managing risk and safeguarding vulnerable children
Proven track record of delivering service improvements and achieving positive outcomes for children, young people, and families
Ability to inspire, motivate, and develop others
Recognised Social Work qualification
Registration with Social Work England
Commitment to strengths-based social work co-produced with families
DBS checks or police vetting required for relevant posts

Benefits

Comp & perks

up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Reasonable adjustments to support disabled applicants and applicants with additional support needs