Service Manager – Housing Needs and Standards

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. Lead, develop and transform Housing Needs and Standards services .

Posted 11/11/2026full-timeIpswich • United KingdomMid-LevelSenior💰 £55,224 - £65,092 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Environmental Health and Housing Regulation, with a strong focus on managing enforcement activities and leading high-performing teams. Proven ability to interpret legislation and drive service performance while ensuring compliance and safeguarding vulnerable populations.

Highest-signal resume keywords

Qualified Environmental Health Officer (EHO)Housing Regulation ExperienceLeadership and Team ManagementEnforcement Activity ManagementLegislation Interpretation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Environmental Health ExpertiseHousing Legislation EnforcementComplex Case ManagementBudget ManagementRegulatory Compliance

Soft Skills

Leadership SkillsOrganisational SkillsDecision-Making SkillsInfluencing SkillsCommunication Skills

Certifications & Qualifications

Degree in Environmental Health or Related DisciplineOngoing Professional Development

Industry Keywords

Private Rented SectorRenters' Rights ActSafeguardingVulnerable AdultsMulti-Disciplinary Teams

About the role

Key responsibilities & impact

Lead, develop and transform Housing Needs and Standards services
Provide expert Environmental Health Officer leadership and professional oversight
Ensure effective enforcement of housing legislation and regulation within the Private Rented Sector
Manage complex, high-profile and legally sensitive cases
Drive service performance, continuous improvement and innovation
Lead and develop high-performing teams and managers
Manage budgets, resources and investment programmes
Influence strategic housing priorities and contribute to corporate objectives
Respond to legislative change, including new responsibilities arising from the Renters' Rights Act
Improve the quality of homes within the private rented sector, working with landlords and tenants
Support residents to remain in their homes with disabled facilities grants
Work closely with senior leaders, elected members and partners to deliver safe, healthy and sustainable communities

Requirements

What you’ll need

A degree or equivalent professional qualification in Environmental Health or a related discipline
Qualified Environmental Health Officer (EHO) status and ongoing professional development
Significant post-qualification experience in housing regulation, environmental health or related regulatory services
A strong track record of managing enforcement activity, including complex investigations and legal proceedings
Experience leading managers, professional staff and multi-disciplinary teams
Strong leadership, organisational and decision-making skills
Ability to interpret legislation and translate policy into effective service delivery
Experience advising senior officers, elected members and external partners
Application form fully completed, including employment and education history
Supporting statement clearly addresses how the applicant meets the criteria in the Person Specification
Supporting statement no more than 2 sides of A4, using the provided template
Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults
DBS checks or police vetting required for relevant posts

Benefits

Comp & perks

Generous leave entitlement (26 days a year, rising to 31 days after 5 years)
Competitive Local Government Pension Scheme
Wellbeing Support and Employee Assistance Programs
Private Health Care Options
Electric Vehicle Salary Sacrifice Scheme
Paid volunteering days
Flexible and hybrid working arrangements (Business needs permitting)
Great learning and development opportunities