Director, Services Licensing

The Home Depot

. Lead enterprise-wide licensing, permitting, regulatory compliance, and field licensing strategy for Home Services .

Posted 9/30/2026full-timeRemote • California • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in licensing and regulatory compliance, with a strong focus on developing and executing compliance strategies, overseeing operations, and leading teams. Proven ability to influence stakeholders and drive process improvements through data analytics and automation.

Highest-signal resume keywords

Licensing Compliance StrategyRegulatory Affairs ManagementProcess ImprovementTeam LeadershipCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LicensingRegulatory ComplianceRisk ManagementProcess AutomationData AnalyticsAudit ManagementQuality ReviewsPermit ComplianceContractor QualificationMarket-Entry Evaluation

Soft Skills

Influencing Senior ExecutivesStakeholder EngagementTalent DevelopmentPerformance ManagementOrganizational Design

Industry Keywords

Home ImprovementConstructionTrade LicensingRetail ServicesRegulated Operational EnvironmentsMulti-State Regulatory Requirements

About the role

Key responsibilities & impact

Lead enterprise-wide licensing, permitting, regulatory compliance, and field licensing strategy for Home Services
Establish the vision, operating model, and governance framework for licensing compliance
Develop and execute long-term licensing and compliance strategies
Oversee licensing operations, regulatory risk, process improvements, audits, permit compliance, field licensing support, and regulatory readiness
Serve as primary liaison with regulatory agencies, internal business partners, and service providers
Own licensing and certification programs and ensure compliance with federal, state, municipal, and trade-specific regulations
Direct jurisdictional research and market-entry evaluations for new programs, service offerings, and geographic expansion
Lead audit programs, risk assessments, quality reviews, compliance scorecards, reporting, corrective action plans, and root-cause analysis
Oversee service provider licensing validation, qualification, monitoring, inspections, audits, provider reviews, and regulatory assessments
Develop enterprise licensing and regulatory compliance strategy, governance structures, performance metrics, and scalable compliance solutions
Drive process redesign, automation, data analytics, and AI-enabled solutions
Lead managers and associates responsible for licensing operations, compliance administration, audits, and field compliance
Establish goals, performance expectations, development plans, succession plans, and talent development strategies
Manage organizational design, staffing, budget, and talent planning within the licensing function

Requirements

What you’ll need

8+ years of progressive leadership experience in licensing, compliance, operations, regulatory affairs, risk management, or related functions
5+ years leading managers and large-scale operational teams
Experience interpreting and applying regulatory requirements across multiple jurisdictions
Experience with licensing, permitting, code compliance, contractor qualification, or service provider compliance programs
Knowledge of home improvement, construction, trade licensing, retail services, or regulated operational environments
Strong background in process improvement, automation, analytics, and compliance governance
Demonstrated experience influencing senior executives and leading enterprise-wide initiatives
Knowledge of multi-state regulatory requirements
Experience leading teams and influencing cross-functional stakeholders
Minimum education: high school diploma and/or GED
Certifications: None