District Services Manager

The Home Depot

. Drive Services sales growth through strategic partnerships between Service Providers and Home Services .

Posted 10/7/2026full-timeSt. Louis Park • Minnesota • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management skills and the ability to negotiate and resolve customer grievances effectively. Experienced in overseeing service provider relationships and ensuring compliance within the home improvement and construction industries.

Highest-signal resume keywords

Project ManagementService Provider OnboardingCustomer Care ResolutionCompliance ReviewHome Improvement Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementService Provider SourcingPerformance AssessmentMetrics AnalysisInstallation InspectionsPipeline ManagementTraining FacilitationEvent OrganizationNegotiationComplaint Resolution

Soft Skills

Excellent CommunicationConflict Resolution

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Home ServicesRetail Store EnvironmentResidential RemodelGeneral ConstructionService Provider Management

About the role

Key responsibilities & impact

Drive Services sales growth through strategic partnerships between Service Providers and Home Services
Oversee Service Provider sourcing, onboarding, expansion, contraction, and termination
Research customer feedback and resolve Customer Care cases and escalations
Conduct Partnership Reviews and regular Service Provider check-ins
Assess performance, ensure compliance, analyze metrics, and develop improvement plans
Prospect, evaluate, and onboard new Service Providers
Maintain a pipeline of qualified partners and ensure service coverage
Facilitate Service Provider training and development
Organize provider events, promotional events, and Home Shows
Conduct job site and installation inspections
Lead monthly compliance reviews and audit analysis
Support stores with installation-related escalations
Attend weekly training and calls with field leadership
Manage the calendar and forecast upcoming weeks

Requirements

What you’ll need

Must be 18 years of age or older
Must be legally permitted to work in the United States
High school diploma and/or GED required
Minimum 3 years of work experience
Knowledge or experience in the retail store environment, home improvement industry, or general construction industry
Experience in residential remodel project management
Demonstrated project management skills
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with internal and external customers
Excellent written and verbal communication skills
No previous leadership experience required
Overnight travel of 20% to 50% of the time

Benefits

Comp & perks

Full-time employment
Overnight travel reimbursement or related travel support is not explicitly stated