District Services Manager

The Home Depot

. Drive Services sales growth through strategic partnerships between Service Providers and Home Services .

Posted 9/24/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Service Provider lifecycle management, including sourcing, onboarding, and performance assessment. Proficient in project management within the home improvement and retail environments, with strong negotiation and communication skills.

Highest-signal resume keywords

Service Provider Lifecycle ManagementProject ManagementNegotiation SkillsCustomer Care ResolutionCompliance Review

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementService Provider OnboardingPerformance AssessmentInstallation InspectionCustomer Feedback Research

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationConflict ResolutionCustomer Relationship Management

Industry Keywords

Home Improvement IndustryRetail Store EnvironmentResidential RemodelConstruction IndustryService Provider Management

About the role

Key responsibilities & impact

Drive Services sales growth through strategic partnerships between Service Providers and Home Services
Oversee the Service Provider lifecycle, including sourcing, onboarding, expansion, contraction, and termination
Research customer feedback and resolve Customer Care cases, escalations, and service issues
Conduct Partnership Reviews and check-ins to assess performance, compliance, metrics, and improvement plans
Prospect, evaluate, onboard, train, and develop Service Providers
Maintain qualified provider pipelines, service coverage, and optimal in-stock levels
Organize provider events, promotional events, and Home Shows
Conduct job site and installation inspections
Lead monthly compliance reviews and audit analysis
Support stores with installation issues and Service Provider escalations
Attend field training sessions and weekly management calls
Manage calendars, plans, and forecasts
Report to the Field Director Services; manage 0 direct reports

Requirements

What you’ll need

Must be 18 years of age or older
Must be legally permitted to work in the United States
Minimum high school diploma and/or GED
Minimum 3 years of work experience
Knowledge or experience in the retail store environment, home improvement industry, or general construction industry
Experience in residential remodel project management
Demonstrated project management skills
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with internal and external customers
Excellent written and verbal communication skills
Bachelor's degree or equivalent degree in a related field preferred

Benefits

Comp & perks

Multi-site work arrangement
Overnight travel opportunity/requirement of 20% to 50% of the time