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Field Director
The Home Depot. Oversee and direct District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers across a multi-district geographical services area .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing multi-unit teams while driving sales performance and operational excellence. Proficient in data analysis and predictive modeling to enhance customer experience and profitability.
Highest-signal resume keywords
People Management ExperienceSales Operations ExpertiseData Analysis ProficiencyStrong Communication SkillsHome Services Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Predictive ModelingData MiningData AnalysisSales Strategy DevelopmentFinancial Documentation Analysis
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationInterpersonal SkillsCoaching and MentorshipChange Management
Certifications & Qualifications
Bachelor's Degree or Equivalent
Industry Keywords
Home ServicesSales EnablementSales TrainingRetail EnvironmentHome Improvement IndustryGeneral Construction Industry
About the role
Key responsibilities & impact- Oversee and direct District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers across a multi-district geographical services area
- Focus on pipeline, conversion, customer service, and provider management to achieve profitability and deliver an excellent installation experience
- Lead and develop high-performing field associates
- Communicate the strategic vision of Home Services
- Ensure associate safety and compliance with regulations and requirements
- Meet or exceed targets for assigned sales plans
- Engage with field leadership, regional support teams, and district managers to ensure field connectivity
- Achieve profitability for the assigned geography by ensuring sales teams meet or exceed sales-plan targets
- Handle escalated customer issues in partnership with field leadership
- Develop and reinforce selling and operational skills through education, coaching, mentorship, and motivation
- Analyze sales, financial, and operational metrics across the assigned services area
- Identify opportunities and implement improvement plans
- Execute Home Services strategy to deliver growth, profitability, and an enhanced customer experience
- Optimize diverse talent and oversee talent decisions and retention strategies
- Typically requires overnight travel more than 50% of the time
- Reports to the Senior Director Services and has 6 direct reports
Requirements
What you’ll need- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Demonstrated proficiency in predictive modeling, data mining and data analysis
- Ability to draw accurate conclusions from financial documentation
- Excellent written and verbal communication skills
- Relevant professional experience in Home Services, Sales Operations, Sales Enablement, or Sales Training
- Experience in a retail environment, home improvement industry or general construction industry
- 5+ years of relevant professional work experience
- People management experience with multi-unit or geographically dispersed teams
- Proven ability to drive strategy and change management through input, delivery, and implementation of initiatives
- Experience adopting new technologies and applying to business applications
- Experience evaluating and establishing strategies for multiple locations
- Strong communication and interpersonal skills
- Strong business and financial acumen
- Bachelor's degree or equivalent degree in a field of study related to the job
- Minimum of 5 years of work experience