Field Director – Services

The Home Depot

. Oversee and direct District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers across a multi-district geographical services area .

Posted 9/21/2026full-timeRemote • New Jersey • United StatesLead💰 $130,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing multi-unit teams while driving strategy and change management. Proficient in data analysis, financial acumen, and enhancing customer experience through effective communication and operational excellence.

Highest-signal resume keywords

People Management ExperiencePredictive ModelingData AnalysisSales Operations ExperienceStrong Business Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Predictive ModelingData MiningData AnalysisFinancial Documentation AnalysisSales Strategy DevelopmentOperational Metrics AnalysisSales EnablementSales TrainingChange ManagementTechnology Adoption

Soft Skills

Excellent Communication SkillsInterpersonal SkillsCoaching and MentorshipMotivational Skills

Certifications & Qualifications

Bachelor's Degree or Equivalent

Industry Keywords

Home ServicesSales OperationsRetail EnvironmentHome Improvement IndustryGeneral Construction Industry

About the role

Key responsibilities & impact

Oversee and direct District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers across a multi-district geographical services area
Focus on pipeline, conversion, customer service, and provider management to achieve profitability and deliver an excellent installation experience
Lead and develop high-performing field associates
Communicate the strategic vision of Home Services
Ensure associate safety and compliance with regulations and requirements
Meet or exceed targets for assigned sales plans
Collaborate with RVPs, regional support teams, and DMs to ensure field connectivity
Handle escalated customer issues with field leadership
Develop and reinforce selling and operational skills through education, coaching, mentorship, and motivation
Analyze sales, financial, and operational metrics across the assigned services area
Identify opportunities and implement improvement game plans
Execute Home Services strategy to deliver growth, profitability, and enhanced customer experience
Optimize diverse talent and oversee talent decisions and retention strategies
Typically report to the Senior Director Services and manage 6 direct reports
Travel overnight more than 50% of the time

Requirements

What you’ll need

Must be eighteen years of age or older
Must be legally permitted to work in the United States
Demonstrated proficiency in predictive modeling, data mining and data analysis
Ability to draw accurate conclusions from financial documentation
Excellent written and verbal communication skills
Relevant professional experience in Home Services, Sales Operations, Sales Enablement, or Sales Training
Experience in a retail environment, home improvement industry or general construction industry
5+ years of relevant professional work experience
People management experience with multi-unit or geographically dispersed teams
Proven ability to drive strategy and change management through input, delivery, and implementation of initiatives
Experience adopting new technologies and applying them to business applications
Experience evaluating and establishing strategies for multiple locations
Strong communication and interpersonal skills
Strong business and financial acumen
Bachelor's degree or equivalent degree in a related field
Minimum 5 years of work experience