Field Director, Services

The Home Depot

. Oversee and direct District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers across a multi-district geographical services area.

Posted 11/10/2026full-timeRemote • Missouri • United StatesLead💰 $135,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing multi-unit teams while driving strategy and change management in Home Services. Proficient in data analysis, financial acumen, and enhancing customer experience through effective communication and operational excellence.

Highest-signal resume keywords

People Management ExperiencePredictive ModelingData AnalysisSales Operations ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Predictive ModelingData MiningData AnalysisFinancial Documentation AnalysisSales Strategy DevelopmentOperational Metrics AnalysisSales EnablementSales TrainingChange ManagementTalent Optimization

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationInterpersonal SkillsCoachingMentorship

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Home ServicesSales OperationsRetail EnvironmentHome Improvement IndustryGeneral Construction Industry

About the role

Key responsibilities & impact

Oversee and direct District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers across a multi-district geographical services area.
Focus on pipeline, conversion, customer service, and provider management to achieve profitability and deliver an excellent installation experience.
Lead and develop high-performing field associates.
Communicate the strategic vision of Home Services.
Ensure associate safety and compliance with all regulations and requirements.
Meet or exceed targets for assigned sales plans.
Engage regularly with field leadership, RVPs, regional support teams, and DMs to ensure field connectivity.
Handle escalated customer issues in partnership with field leadership.
Develop and reinforce selling and operational skills and desired behaviors through education, coaching, mentorship, and motivation.
Analyze sales, financial, and operational metrics across the assigned services area.
Identify opportunities and implement game plans for improvement.
Execute Home Services strategy consistently to deliver growth, profitability, and an enhanced customer experience.
Optimize diverse talent and oversee talent decisions and retention strategies across a large geographical area.
Reports to Senior Director Services and has 6 direct reports.

Requirements

What you’ll need

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Demonstrated proficiency in predictive modeling, data mining and data analysis.
Ability to draw accurate conclusions from financial documentation.
Excellent written and verbal communication skills.
Relevant professional experience in Home Services, Sales Operations, Sales Enablement, or Sales Training.
Experience in a retail environment, home improvement industry or general construction industry.
5+ years of relevant professional work experience.
People management experience with multi-unit or geographically dispersed teams.
Proven ability to drive strategy and change management through input, delivery, and implementation of initiatives.
Experience adopting new technologies and applying them to business applications.
Experience evaluating and establishing strategies for multiple locations.
Strong communication and interpersonal skills.
Strong business and financial acumen.
Bachelor's degree program or equivalent degree in a field of study related to the job.
Must be available for overnight travel more than 50% of the time.
Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment.
Ability to work with regular exposure to dust, fumes, or odors.