Inside Sales Support Representative

The Home Depot

. Support Outside Sales portfolio growth by providing customer service, accurate and thorough quoting, sourcing, and overall project ownership .

Posted 9/18/2026full-timeRemote • Florida • United StatesJunior💰 $24 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management skills and the ability to build relationships with internal and external partners to support Outside Sales portfolio growth. Proficient in customer service, issue resolution, and knowledge of retail systems specific to home improvement.

Highest-signal resume keywords

Project Management SkillsCustomer Service ExperienceKnowledge of Local Building CodesRetail Systems KnowledgeExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementCustomer ServiceNegotiationIssue ResolutionKnowledge of Local Building Codes

Soft Skills

CollaborationConsultative MindsetGrowth Mindset

Tools & Technologies

Microsoft Office SuiteMicrosoft PowerPointShowroom Point of Sale-Orange PayOrder UpMy Custom DesignsVolume Pricing ProgramQuote CenterPro XtraCredit Services CenterAppliance Ordering System

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Home ImprovementRetail SalesBuilding Codes

About the role

Key responsibilities & impact

Support Outside Sales portfolio growth by providing customer service, accurate and thorough quoting, sourcing, and overall project ownership
Build strong relationships with internal and external partners to grow managed accounts
Provide post-order follow-up, reconcile issues or errors, and ensure customer needs are met
Partner with vendors and cross-functional partners on quoting, pricing, availability, and issue resolution
Own projects end to end, keeping managed account customers as the focal point
Assist customers through issue resolution, after-sale follow-up, invoice transmittal, and quote requests
Report to a Supervisor

Requirements

What you’ll need

Must be eighteen years of age or older
Must be legally permitted to work in the United States
Working knowledge of Microsoft Office Suite
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Demonstrated ability to collaborate and work effectively with cross-functional teams
Demonstrated project management skills
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
Previous customer service or retail sales experience; home improvement trades specific
Knowledge of local building codes; Home Improvement specific
Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external
In-depth knowledge of retail systems, including Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, and the Appliance Ordering System
High school diploma and/or GED
Minimum 1 year of work experience