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Sales Manager
The Home Depot. Create a high-performing selling culture through store connectivity, team development and coaching, Sales Consultant staffing, and world-class customer service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities to develop high-performing sales teams while achieving sales targets and enhancing customer experience. Proficient in analyzing business metrics and implementing action plans to drive performance improvements.
Highest-signal resume keywords
Sales Team LeadershipCustomer Service ExcellencePerformance ManagementSales Target AchievementMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Consultant StaffingLead GenerationPerformance AccountabilityTraining and DevelopmentBusiness Metrics Analysis
Soft Skills
CoachingRelationship BuildingProblem SolvingCommunication
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Home Depot Installation ServicesVoice of the CustomerCustomer Experience StandardsSales Culture
About the role
Key responsibilities & impact- Create a high-performing selling culture through store connectivity, team development and coaching, Sales Consultant staffing, and world-class customer service
- Lead a team of commissioned Sales Consultants selling Home Depot Installation Services product lines in customers' homes
- Build and maintain relationships with store management, associates, and installation partners
- Update and train store partners on HDIS product offerings and services
- Drive lead-generation efforts in stores through the sales team
- Manage Sales Consultants throughout hiring, training, coaching, performance management, and retention
- Lead the assigned territory sales team to achieve sales targets
- Understand, analyze, and prioritize business metrics, scorecards, and KPIs
- Implement action plans to improve performance
- Respond to escalated customer inquiries and concerns
- Monitor reports to ensure customer projects progress efficiently
- Maintain accountability for Voice of the Customer scores and feedback
Requirements
What you’ll need- Must be 18 years of age or older
- Must be legally permitted to work in the United States
- High school diploma and/or GED
- Minimum 3 years of work experience
- Minimum 3 years of leadership experience
- Working knowledge of Microsoft Office Suite
- Proven experience leading, coaching, and developing effective sales teams, including hiring, onboarding, performance accountability, and retention
- Demonstrated ability to create and sustain a high-performance selling culture that consistently delivers to sales targets and customer experience standards
- Requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment
- Typically requires overnight travel 5% to 20% of the time
Benefits
Comp & perks- Commissioned Sales Consultants team compensation structure
- Overnight travel typically required 5% to 20% of the time