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Sales Manager
The Home Depot. Create a high-performing selling culture through store connectivity, team development and coaching, Sales Consultant staffing, and world-class customer service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in developing and managing high-performing sales teams, with a focus on achieving sales targets and enhancing customer experience. Proficient in training, coaching, and performance management while fostering relationships with store management and installation partners.
Highest-signal resume keywords
Sales Team LeadershipCustomer Service ExcellencePerformance ManagementSales Target AchievementMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Consultant StaffingLead GenerationBusiness Metrics AnalysisKPI PrioritizationPerformance Improvement Action PlansTraining and DevelopmentCoachingHiring and OnboardingAccountability for Customer FeedbackPhysical Exertion Management
Soft Skills
Relationship BuildingTeam DevelopmentCoaching SkillsProblem SolvingCommunication
Industry Keywords
Home Depot Installation ServicesHigh-Performance Selling CultureEqual Employment OpportunityCustomer Experience StandardsSales Metrics
About the role
Key responsibilities & impact- Create a high-performing selling culture through store connectivity, team development and coaching, Sales Consultant staffing, and world-class customer service
- Lead a team of commissioned Sales Consultants selling Home Depot Installation Services product lines in customers' homes
- Build and maintain relationships with store management and associates
- Update and train store partners on HDIS product offerings
- Drive lead-generation efforts in stores through the sales team
- Manage Sales Consultants throughout hiring, training, coaching, performance management, and retention
- Lead the assigned territory's sales team to achieve sales targets
- Understand, analyze, and prioritize business metrics, scorecards, and KPIs
- Implement action plans to improve performance
- Respond to escalated customer inquiries and concerns
- Leverage relationships with Installation partners
- Monitor reports to ensure customer projects move efficiently through the job process
- Maintain accountability for Voice of the Customer scores and feedback
- Optimize diverse talent through commitment to equal employment opportunity
Requirements
What you’ll need- Must be 18 years of age or older
- Must be legally permitted to work in the United States
- High school diploma and/or GED
- Minimum 3 years of work experience
- Minimum 3 years of leadership experience
- Working knowledge of Microsoft Office Suite
- Proven experience leading, coaching, and developing effective sales teams, including hiring, onboarding, performance accountability, and retention
- Demonstrated ability to create and sustain a high-performance selling culture that consistently delivers to sales targets and customer experience standards
- Requires overnight travel 5% to 20% of the time
- Requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment
- Must be able to work in conditions involving possible exposure to dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights
Benefits
Comp & perks- Commissioned Sales Consultants compensation structure is referenced, but no benefit or compensation details are provided for this role