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Sales Manager
The Home Depot. Create a high-performing selling culture through store connectivity, team development/coaching, Sales Consultant staffing, and world-class customer service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities to develop high-performing sales teams while achieving sales targets and maintaining exceptional customer service standards. Proficient in managing the sales process, training staff, and analyzing business metrics to drive performance.
Highest-signal resume keywords
Sales Team LeadershipCustomer Service ExcellencePerformance ManagementSales Target AchievementMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Process TrainingLead GenerationPerformance AccountabilityHiring and OnboardingBusiness Metrics Analysis
Soft Skills
CoachingRelationship BuildingProblem SolvingCommunication
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Home Depot Installation ServicesSales ConsultantHigh-Performance Selling CultureCustomer Experience Standards
About the role
Key responsibilities & impact- Create a high-performing selling culture through store connectivity, team development/coaching, Sales Consultant staffing, and world-class customer service
- Lead a team of commissioned Sales Consultants to close Home Depot Installation Services product-line sales in customers' homes
- Build and maintain relationships with store management and associates
- Update and train store partners on HDIS product offerings
- Drive lead-generation efforts in stores through the sales team
- Manage Sales Consultants throughout the employment lifecycle, including hiring, training, coaching, and performance management
- Lead the assigned territory team to achieve sales targets
- Understand, analyze, and prioritize business metrics, scorecards, and KPIs
- Monitor reports to ensure customer projects progress efficiently through the job process
- Respond to escalated customer inquiries and concerns
- Leverage relationships with Installation partners
- Recruit, coach, manage, and retain commissioned Sales Consultants
- Continually train Sales Consultants on the HDIS sales process and new or updated products and offerings
- Report to the Field Director Services and manage up to 5+ direct reports
Requirements
What you’ll need- Must be 18 years of age or older
- Must be legally permitted to work in the United States
- Working knowledge of Microsoft Office Suite
- Proven experience leading, coaching, and developing effective sales teams, including hiring, onboarding, performance accountability, and retention
- Demonstrated ability to create and sustain a high-performance selling culture that consistently delivers to sales targets and customer experience standards
- High school diploma and/or GED
- Minimum 3 years of work experience
- Minimum 3 years of leadership experience
- Requires overnight travel 5% to 20% of the time
- Requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment
- Ability to work in conditions with possible exposure to dust, fumes, odors, temperature extremes, loud noise, strong drafts, or bright lights