Senior Flooring Inside Sales Specialist – Flooring

The Home Depot

. Build and nurture high-value relationships with clients, serving as a trusted advisor and ensuring satisfaction throughout the customer journey .

Posted 11/4/2026full-timeRemote • Georgia • United StatesSenior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales, client relationship management, and effective communication to drive customer satisfaction and exceed sales targets. Proficient in analyzing customer journeys and delivering tailored solutions that address specific needs.

Highest-signal resume keywords

Consultative Sales ExperienceCustomer Relationship Management (CRM)Negotiation SkillsMicrosoft Office SuiteHard Surface Flooring Products

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Consultative SalesLead GenerationSales Cycle ManagementCustomer Journey AnalysisTailored Solutions Delivery

Soft Skills

CollaborationCommunication SkillsProblem SolvingCustomer Service

Tools & Technologies

CRM PlatformMicrosoft Office SuiteTableau

Industry Keywords

Sales TargetsCustomer SatisfactionMarket TrendsCross-Functional TeamsDispute Resolution

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Build and nurture high-value relationships with clients, serving as a trusted advisor and ensuring satisfaction throughout the customer journey
Generate leads and prospect through cold calling, networking, referrals, and other sales tactics
Qualify leads and nurture them through the sales funnel
Lead the entire sales cycle from inspiration to installation, including pre-purchase assortment through post-sale installation
Exceed sales targets by identifying market trends, customer challenges, and competitive differentiation opportunities
Analyze and map the customer journey to identify pain points and opportunities
Deliver tailored solutions addressing customer needs and driving long-term value
Engage with customers, stores, and service providers via phone, email, and other communication vehicles
Perform other duties as required by management
Report to the Contact Center Supervisor - SVCS

Requirements

What you’ll need

Must be at least 18 years of age or older
Must be legally permitted to work in the United States
2+ years consultative sales experience
Experience working within a Customer Relationship Management (CRM) Platform
Previous experience with hard surface flooring products and sales
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Minimum education: high school diploma and/or GED
Minimum of 2 years of work experience