Student Experience Coordinator

The Institute for Study Abroad

. Support IFSA’s study-abroad program in Dunedin .

Posted 10/24/2026part-timeDunedin • New ZealandJunior💰 NZ$27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and planning skills to support study-abroad programs, while providing academic and wellbeing support to students. Capable of engaging with diverse student populations and managing program logistics effectively.

Highest-signal resume keywords

Student SupportTime ManagementEmergency ResponseCultural AgilityProgram Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appreciative AdvisingCourse RegistrationWelfare ChecksStudent Learning-Plan ConsultationsProgram Management

Soft Skills

Attention to DetailFlexibilityCalmness Under PressureIndependent WorkCommunication

Industry Keywords

Higher EducationStudy AbroadNon-ProfitTourismHospitality

About the role

Key responsibilities & impact

Support IFSA’s study-abroad program in Dunedin
Provide academic, cultural, and wellbeing support for undergraduate students
Organise and coordinate excursions, co-curricular activities, and orientations
Conduct appreciative advising, one-on-one consultations, and regular student check-ins
Monitor students’ integration and wellbeing through in-person communication and campus visits
Contribute to emergency response and student incident management
Complete welfare checks when required
Support planning and delivery of short-term, faculty-led, and custom academic programs in New Zealand
Support academic management, including course registration, appreciative advising, and student learning-plan consultations
Model IFSA’s commitments to inclusive excellence, intercultural agility, individualized learning, and enduring impact
Contribute remotely to other IFSA site operations and pre-travel program advising
Maintain and expand relationships with university and accommodation providers

Requirements

What you’ll need

One to two years of work experience; desired industries include study abroad, higher education, hospitality, tourism, non-profit
Strong time management and planning skills
Ability to work independently and execute time-sensitive tasks successfully
Strong attention to detail in managing program and administrative data
Experience engaging with and supporting students with diverse lived experiences
Flexibility and ability to adapt to ambiguous and changing situations
Ability to respond calmly and professionally to emergency situations
General knowledge of the New Zealand university system and student life
Legal right to work in New Zealand
Undergraduate degree preferred but not required
Working towards a tertiary qualification desirable
Ability to navigate and travel around the city and for excursions
Availability for increased on-site hours during January and February 2027
Availability to attend meetings outside local business hours
Ability to participate in physical activities such as walking, kayaking, and biking

Benefits

Comp & perks

Flexible work arrangements
Work/life balance
Possibility to extend fixed-term contract to permanent
Flexible hours
Work can be broken up over multiple days
Remote work opportunities for other IFSA site operations and departments