The Institute for Study Abroad

Student

• Conduct appreciative advising sessions and learning plan consultations
• Maintain regular contact with students to support academic success, wellbeing, cultural integration, and personal development
• Perform student welfare check-ins and support students experiencing academic, health, housing, or adjustment challenges
• Support student conduct processes and referrals
• Lead and support pre-arrival webinars, student arrivals, orientation programmes, excursions, cultural activities, and community engagement opportunities
• Coordinate airport arrivals, housing check-ins, and departure logistics for Dublin-based programmes
• Plan and deliver co-curricular experiences supporting intercultural learning and student engagement
• Manage event logistics, including bookings, transportation, attendance tracking, communications, and risk management
• Support operational planning and delivery of faculty-led and custom academic programmes
• Coordinate programme logistics including accommodation, transport, academic spaces, guest speakers, cultural visits, and student support
• Work with U.S. and international partner institutions and local providers
• Support new programme development and special projects
• Manage course registration, advising support, programme records, student data, and programme information in Salesforce and other institutional systems
• Coordinate student communications, surveys, reporting, and programme documentation
• Assist with housing administration, room allocations, arrivals information, and student records management
• Support budget tracking, vendor coordination, and administrative project management
• Participate in after-hours emergency response and emergency phone rotation as required
• Respond to student incidents and emergencies in line with IFSA policies and protocols
• Support risk management planning for programmes, excursions, and student activities
• Support, mentor, and coordinate part-time Programme Assistants and temporary staff during peak periods
• Collaborate with colleagues across Ireland and globally
• Represent IFSA professionally with university partners, accommodation providers, and community organisations

Student Experience Coordinator