Senior Outreach Professional

The JPI Group

. Develop and execute targeted outreach strategies aligned with program enrollment goals, eligibility requirements, approved messaging, and contractual performance targets .

Posted 9/25/2026full-timeDetroit • Michigan • United StatesSenior💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and execute targeted outreach strategies aligned with program enrollment goals, eligibility requirements, approved messaging, and contractual performance targets
Identify priority populations, geographic areas, and recruitment channels throughout Michigan
Conduct regional outreach assessments and develop outreach action plans with measurable recruitment goals
Execute recruitment campaigns through community organizations, workforce agencies, educational institutions, employers, and referral partners
Conduct information sessions, community presentations, webinars, recruitment events, and direct outreach activities
Maintain a pipeline of prospective participants for training cohorts and enrollment targets
Provide accurate information about eligibility, training pathways, support services, enrollment procedures, and career opportunities
Coordinate participant handoffs for intake, eligibility screening, and enrollment
Monitor recruitment performance and adjust outreach based on referral, application, and enrollment data
Build and maintain partnerships with workforce agencies, educational institutions, community organizations, nonprofit organizations, employers, and industry partners
Conduct employer outreach to identify workforce needs, hiring opportunities, competencies, and program partnerships
Coordinate employer participation in recruitment, training, work-based learning, interviewing, and job-placement activities
Develop and review outreach materials, including flyers, digital announcements, email campaigns, and presentations
Represent The JPI Group at workforce development meetings, career fairs, employer convenings, and community events
Coordinate outreach activities with training providers and internal marketing resources
Maintain records of outreach activities, partner engagement, referrals, and recruitment outcomes
Track outreach performance indicators and recruitment pipeline trends
Prepare regular outreach updates and recruitment performance summaries for the Program Manager
Maintain documentation for contractual reporting, monitoring, and audit requirements
Protect confidential participant, employer, and partner information
Coordinate closely with the Program Manager, Program Coordinator, training providers, employer-engagement staff, and approved partners
Escalate participant, partner, employer, safety, data, compliance, and service-delivery concerns
Perform other related duties consistent with the position and program needs

Requirements

What you’ll need

Bachelor's degree in workforce development, business administration, communications, public administration, education, marketing, or a related field, or an equivalent combination of education, training, and relevant experience
A minimum of five years of experience in workforce development, community outreach, employer engagement, recruitment, partnership development, or a related field
Demonstrated experience developing and executing outreach strategies that achieve measurable recruitment or engagement outcomes
Experience building and maintaining relationships with workforce agencies, community organizations, educational institutions, employers, or industry partners
Strong understanding of workforce development systems, recruitment practices, and employment-related support services
Experience coordinating outreach campaigns, community events, information sessions, or employer-engagement activities
Ability to analyze outreach data, monitor recruitment pipelines, and identify opportunities for performance improvement
Excellent written and verbal communication, presentation, facilitation, and relationship-management skills
Strong organizational skills and ability to manage multiple outreach activities, deadlines, and competing priorities
Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams
Experience using customer relationship management platforms, outreach tracking systems, workforce databases, or comparable systems
Ability to work independently and collaborate effectively with internal teams and external stakeholders
Ability to maintain confidentiality and handle sensitive participant, employer, and partner information appropriately
Current residency in the State of Michigan and ability to travel throughout Michigan as required
Ability to perform the position’s essential functions with or without reasonable accommodation
Preferred: Experience supporting energy efficiency, clean energy, utility-sponsored, construction, or skilled trades workforce development programs
Preferred: Established professional relationships within Michigan’s workforce development ecosystem
Preferred: Familiarity with Michigan Works! Agencies, community colleges, adult education providers, community-based organizations, and regional employer networks
Preferred: Knowledge of energy efficiency occupations, including HVAC, heat pumps, weatherization, energy auditing, electrical trades, building science, and building performance
Preferred: Experience engaging employers in workforce training, apprenticeship, work-based learning, or job-placement initiatives
Preferred: Experience supporting recruitment for publicly funded or utility-sponsored workforce development programs
Preferred: Demonstrated success recruiting individuals from communities with limited access to employment resources or individuals facing barriers to employment
Preferred: Experience developing regional outreach strategies and community partnership networks
Preferred: Familiarity with Salesforce, Microsoft Dynamics, Power BI, SharePoint, Microsoft Planner, or comparable tracking and reporting platforms
Preferred: Experience coordinating digital outreach campaigns, webinars, community presentations, career fairs, and recruitment events

Benefits

Comp & perks

Hybrid work arrangement with remote and in-person work
Reasonable accommodation for qualified applicants and employees with disabilities
Equal Employment Opportunity and inclusive workplace commitment