The JPI Group

General

• Promote the energy efficiency program to end customers, contractors, manufacturers, distributors, engineers, architects, and other energy-efficiency service providers
• Enter data into spreadsheets based on scopes of work and product specifications to determine energy savings
• Review customer and trade ally spreadsheets based on product specifications
• Educate participants about program benefits and use of technical resources
• Foster trade ally relationships to maximize submitted project volume and size
• Manage a project pipeline through the program database
• Work with an assigned Project Coordinator to gather information and documentation to close projects
• Manage field time effectively through customer or trade ally visits
• Develop and deliver program presentations to increase project activity
• Respond to customer inquiries and concerns by phone, electronically, or in person
• Advise building owners, property managers, and facility engineers on energy efficiency and program participation
• Understand the program’s strategic direction and customers’ business activities
• Maintain a professional appearance representing the organization and utility
• Provide written summary reports to customers and client/Program Manager when required
• Collaborate with teams on continuous operational improvement
• Conduct field work in indoor and outdoor environments, including potential exposure to extreme temperatures, fumes, airborne particles, moving mechanical parts, vehicles, chemicals, high places, crawl spaces, and mechanical rooms

Energy Adviser – Outreach Professional

Program Coordinator

• Support the Program Manager in executing energy efficiency workforce development program activities
• Maintain program calendars, implementation schedules, deliverable trackers, action-item logs, administrative records, participant records, employer and contractor records, training materials, and project-management systems
• Coordinate internal and external meetings, prepare agendas and materials, document meeting notes and decisions, and track action items
• Monitor deadlines and provide updates on outstanding activities, risks, and documentation
• Coordinate communications among internal teams, subcontractors, training providers, employers, contractors, workforce partners, and external stakeholders
• Execute participant outreach, recruitment, referrals, intake, application processing, eligibility verification, enrollment, onboarding, interviews, and orientations
• Coordinate training schedules and logistics for in-person, virtual, and hybrid sessions
• Prepare and distribute training materials, confirmations, reminders, schedules, and announcements
• Track attendance, training progression, completion, credential attainment, and milestones
• Coordinate participant access to learning-management systems and training resources
• Collect participant feedback and training evaluations
• Coordinate employer and contractor meetings, site visits, listening sessions, information sessions, recruitment events, job fairs, and capacity assessments
• Maintain employer and partner contact lists, engagement records, site-visit records, and follow-up schedules
• Document employer feedback, workforce needs, hiring opportunities, candidate requirements, and employment outcomes
• Gather information on contractor business models, workforce structures, project pipelines, growth goals, hiring demand, and operational barriers
• Develop and maintain employer profiles and job success profiles
• Identify incumbent-worker training, credentialing, advancement, and supervisory-development needs
• Translate employer demand into actionable hiring requirements for internal teams and workforce partners
• Enter and maintain participant, training, employer, contractor, and program-activity data in designated systems
• Monitor performance trackers for recruitment, referrals, eligibility, enrollment, attendance, training completion, credentials, engagement, placement, and retention
• Prepare draft weekly, monthly, quarterly, and other required program reports for the Program Manager
• Support performance dashboards, program status updates, data-informed recommendations, compliance reviews, monitoring visits, and audits
• Coordinate logistics for recruitment events, community information sessions, webinars, employer meetings, and industry-engagement activities
• Manage event registration, attendance tracking, participant communications, and follow-up
• Represent the program at recruitment events, community meetings, employer convenings, contractor visits, training activities, and partner events
• Build productive relationships with participants, employers, contractors, training providers, workforce organizations, and community partners
• Protect confidential participant, employer, and program information
• Travel throughout Michigan, including to employer and contractor locations, training sites, partner offices, community events, and client meetings

• Develop and execute targeted outreach strategies aligned with program enrollment goals, eligibility requirements, approved messaging, and contractual performance targets
• Identify priority populations, geographic areas, and recruitment channels throughout Michigan
• Conduct regional outreach assessments and develop outreach action plans with measurable recruitment goals
• Execute recruitment campaigns through community organizations, workforce agencies, educational institutions, employers, and referral partners
• Conduct information sessions, community presentations, webinars, recruitment events, and direct outreach activities
• Maintain a pipeline of prospective participants for training cohorts and enrollment targets
• Provide accurate information about eligibility, training pathways, support services, enrollment procedures, and career opportunities
• Coordinate participant handoffs for intake, eligibility screening, and enrollment
• Monitor recruitment performance and adjust outreach based on referral, application, and enrollment data
• Build and maintain partnerships with workforce agencies, educational institutions, community organizations, nonprofit organizations, employers, and industry partners
• Conduct employer outreach to identify workforce needs, hiring opportunities, competencies, and program partnerships
• Coordinate employer participation in recruitment, training, work-based learning, interviewing, and job-placement activities
• Develop and review outreach materials, including flyers, digital announcements, email campaigns, and presentations
• Represent The JPI Group at workforce development meetings, career fairs, employer convenings, and community events
• Coordinate outreach activities with training providers and internal marketing resources
• Maintain records of outreach activities, partner engagement, referrals, and recruitment outcomes
• Track outreach performance indicators and recruitment pipeline trends
• Prepare regular outreach updates and recruitment performance summaries for the Program Manager
• Maintain documentation for contractual reporting, monitoring, and audit requirements
• Protect confidential participant, employer, and partner information
• Coordinate closely with the Program Manager, Program Coordinator, training providers, employer-engagement staff, and approved partners
• Escalate participant, partner, employer, safety, data, compliance, and service-delivery concerns
• Perform other related duties consistent with the position and program needs

Senior Outreach Professional

Program Manager

• Manage day-to-day program implementation in alignment with contractual requirements, objectives, budgets, and timelines
• Develop and maintain project plans, implementation schedules, deliverable trackers, risk logs, and performance dashboards
• Coordinate activities across internal teams, subcontractors, training providers, clients, employers, and external partners
• Monitor program performance and develop or recommend corrective action plans
• Facilitate program meetings, document decisions, assign action items, and track follow-up
• Support budget monitoring, resource allocation, subcontractor coordination, and invoice review
• Develop and execute inclusive recruitment strategies for energy efficiency training and career pathways
• Coordinate participant outreach, intake, eligibility screening, enrollment, and onboarding
• Monitor recruitment, enrollment, attendance, completion, credential attainment, placement, and retention outcomes
• Build relationships with workforce agencies, educational providers, employers, utilities, trade associations, and community partners throughout Michigan
• Support work-based learning, internships, registered apprenticeships, pre-apprenticeships, and job placement activities
• Coordinate training providers, curricula, schedules, communications, instructional resources, learning management systems, materials, and logistics
• Maintain program records and performance data; prepare weekly, monthly, quarterly, and other required reports
• Monitor contractual deliverables, budgets, performance targets, compliance, privacy, security, retention, and documentation requirements
• Support program reviews, monitoring visits, audits, and funder or client reporting
• Prepare agendas, status updates, presentations, executive summaries, and progress reports
• Communicate milestones, challenges, risks, decisions, and proposed solutions to leadership and stakeholders
• Represent the program at meetings, community events, employer convenings, training activities, and industry forums