Counter Sales Representative

The Kendall Group

. Sell company products and services to customers visiting or calling the branch .

Posted 11/2/2026full-timeWilmington • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively communicating with customers and providing technical assistance. Proficient in operating standard warehouse equipment and maintaining service quality in a fast-paced environment.

Highest-signal resume keywords

Customer Relationship ManagementForklift OperationInventory ManagementSales Growth PromotionEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Math SkillsTechnical AssistanceOrder QuotingInventory Cycle CountsProduct Loading Assistance

Soft Skills

MultitaskingPrioritizationTeam CollaborationCustomer Service OrientationOral Communication

Tools & Technologies

Computerized Barcode ScannerStandard Office EquipmentManual Pallet JackForklift

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

SalesWarehouse OperationsCustomer ServiceProduct PromotionHousekeeping

About the role

Key responsibilities & impact

Sell company products and services to customers visiting or calling the branch
Gather customer needs, provide technical assistance, quote products, solicit orders, and suggest additional products
Promote sales growth through add-on sales and vendor promotions
Promote Counter Days
Build positive customer relationships and answer product and service questions
Participate in relevant training
Assist customers with loading products into their vehicles
Replenish inventory in the counter area
Pick counter orders
Participate in inventory cycle counts
Safely lift and transport materials using forklifts and manual pallet jacks
Maintain service quality according to company policies, procedures, and standards
Perform general housekeeping and other assigned duties

Requirements

What you’ll need

Entry-level work experience
High school diploma or GED
Ability to use standard office equipment, computerized barcode scanner, printer, and standard warehouse equipment, tools, machines, and vehicles
Basic math and reasoning skills
Ability to multitask and prioritize work to maximize accuracy and efficiency
Ability to work effectively with distribution center and sales teams
Excellent oral and written communication skills
Ability to communicate well with all levels of the organization
Ability to see, sit, stand, walk, talk, and hear
Ability to lift, move, or carry up to 50 lbs
Ability to be on your feet for 8 hours a day
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
Ability to safely operate stand-up and/or sit-down forklifts and manual pallet jacks

Benefits

Comp & perks

100% employee-owned company
Opportunities to learn and grow
Coaching and mentoring
Relevant training and career development opportunities
Equal opportunity employment