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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong relationship-building and negotiation skills while managing customer accounts and resolving payment issues. Proficient in critical thinking and detail-oriented problem-solving within a fast-paced finance environment.
Highest-signal resume keywords
Credit Analysis ExperienceMS Office ProficiencyExcel ProficiencyERP System ExperienceRelationship-Building Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit AnalysisCustomer Account ManagementPayment ReconciliationProblem-SolvingNegotiation
Soft Skills
Critical ThinkingDetail-OrientedHighly OrganizedMulti-TaskingEffective Communication
Tools & Technologies
MS OfficeExcelERP System
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Lien LawsFinance TeamCustomer AccountsDelinquent PaymentsConfidential Information
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage open customer accounts
- Contact customers to resolve delinquent payment issues
- Collaborate with internal partners to identify root causes for non-payment and achieve resolution
- Reconcile customer payment concerns
- Perform other duties and projects as assigned
- Report to the Credit Manager as a key member of the Finance Team
- Assist in providing solutions to customers and Sales on open balances
Requirements
What you’ll need- Prior credit analysis experience is desired but not required; training provided for the right candidate
- High School Diploma or GED
- Competent with MS Office and Excel
- Critical thinking and an eye for detail
- Highly organized and detail-oriented
- Ability to multi-task and shift priorities as needed
- Ability to work in a fast-paced, continuously evolving, and at times ambiguous environment
- Capable of relationship-building, negotiation, problem-solving and follow through with internal and external partners
- Ability to communicate well with all levels of the organization
- High degree of discretion when dealing with sensitive and confidential information
- Ability to see, talk and hear
- Ability to sit for 8 hours a day
- Rare but occasional travel if required (less than 5%)
- Experience using an ERP system is preferred but not required
- General knowledge of lien laws and related procedures is preferred but not required
Benefits
Comp & perks- 100% employee-owned company
- Opportunities to learn and grow
- Coaching and mentoring
- Equal opportunity employer