Customer Sales Manager

The Kraft Heinz Company

. Drive profitable growth through improved planning, forecasting, gross margin, and market share delivery across the national UNFI footprint .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $104,200 - $130,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong financial acumen and advanced analytical skills to drive profitable growth and develop effective business strategies. Proficient in managing cross-functional collaboration and influencing customer decisions to achieve category objectives.

Highest-signal resume keywords

Financial AcumenAdvanced Analytical SkillsCategory ManagementNegotiation SkillsMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisBusiness PlanningVolume ForecastingMarket Share DeliveryPromotional Revenue ManagementSyndicated Data UtilizationCategory Insights DevelopmentProcess Improvement ImplementationNew Item AuthorizationOptimal Shelving Implementation

Soft Skills

Attention to DetailInfluencing SkillsPolished Communication SkillsAutonomous Work StyleOrganizational Skills

Tools & Technologies

Microsoft OfficeExcelIRISpark

Industry Keywords

UNFIRetail PartnershipsCross-Functional CollaborationCustomer Team CoordinationCategory Objectives

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Drive profitable growth through improved planning, forecasting, gross margin, and market share delivery across the national UNFI footprint
Develop business strategies to drive growth and coordinate cross-functional value across the customer team
Lead implementation of new and existing National Sales Team routines and rituals
Own end-to-end business plans with UNFI Category Management Partners
Partner with the customer at all levels to understand their business, marketplace, and strategy
Achieve New Item Authorization goals and core business objectives, including distribution, revenue, share growth, and optimal shelving implementation
Achieve promotional revenue objectives by tactic, price point, drive period, and selling event while implementing Kraft Heinz pricing strategies
Collaborate with internal teams, UNFI partners, and retail partners across assigned category objectives
Manage volume forecasting with the National Planning team
Serve as the UNFI National Plan Lead for respective categories for regional Retailer CSMs
Maintain files and business documentation detailing business transactions
Develop, champion, and implement new ways of working and process improvements across the UNFI team

Requirements

What you’ll need

Strong financial acumen, intellectual curiosity and advanced analytical skills
Experience using syndicated and other data to build category and brand insights, recommendations and business plans
Ability to influence customer decisions to achieve category objectives
Strong attention to detail under tight deadlines
Ability to work autonomously within a CBT framework to plan, organize and set/achieve priorities
Polished written, verbal, and presentation skills
Ability to negotiate and influence effectively
Proficiency in Microsoft Office
Advanced Excel skills
Knowledge of and ability to learn new systems such as IRI and Spark
Salaried, exempt schedule

Benefits

Comp & perks

Performance-based bonus
Healthcare coverage: Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Arrangements
Recognition
Training
Employee Assistance Program
Wellbeing Programs
Family Support Programs
401k
Life insurance
Accidental Death & Dismemberment coverage
Disability coverage
Physical, social, emotional, and financial wellbeing events, resources, and learning opportunities