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Senior Analyst, Last Mile
The Kraft Heinz Company. Support business management across priority Last Mile platforms, including Instacart, DoorDash, Uber Eats, and GoPuff .
About the role
Key responsibilities & impact- Support business management across priority Last Mile platforms, including Instacart, DoorDash, Uber Eats, and GoPuff
- Track performance, identify opportunities, and drive day-to-day execution
- Analyze platform, campaign, promotional, and category performance
- Generate actionable insights and support internal and customer-facing recommendations
- Build and maintain recurring scorecards, trackers, and reporting tools
- Monitor key eCommerce and Last Mile KPIs and surface business trends
- Support planning and execution of media, promotional, merchandising, and test-and-learn initiatives
- Coordinate inputs, assets, budget management, invoicing, and follow-up actions
- Partner with Omni Shopper Marketing, Retail Media, Sales, Finance, Marketing, Business Analytics, and external platform teams
- Identify, synthesize, and share best practices, learnings, and performance insights
- Support digital shelf and platform execution priorities
- Proactively flag risks, solve problems, and move work forward
- Report to the Lead - Last Mile and work closely with the Sr. Manager - Last Mile
Requirements
What you’ll need- 3-5 years of experience in eCommerce, customer marketing, sales analytics, retail media, marketing, or related commercial roles
- Strong understanding of CPG, eCommerce, and omnichannel business dynamics
- Strong analytical skills
- Required proficiency in Excel and PowerPoint
- Comfort working with dashboards, scorecards, KPIs, and multiple data sources
- Ability to translate performance data and business trends into clear insights, simple narratives, and practical recommendations
- Strong written, verbal, and visual communication skills
- PowerPoint development and clear storylining
- Demonstrated project management skills
- Ability to manage multiple priorities with strong attention to detail and follow-through
- Ability to build strong cross-functional partnerships and influence through credibility, collaboration, and clear communication
- Comfort operating in ambiguity, balancing speed with accuracy, and proactively identifying risks or opportunities
- High ownership mindset with the ability to work independently while keeping stakeholders aligned
- Experience working with Last Mile platforms, including Instacart and DoorDash
- Experience partnering closely with Marketing, Sales, Retail Media, and eCommerce stakeholders
- Experience with syndicated data, customer marketing, promotional planning, or platform reporting tools
- Familiarity with digital shelf, search, or related eCommerce performance metrics
Benefits
Comp & perks- Performance-based bonus
- Healthcare coverage for employees and eligible dependents
- Medical and prescription drug coverage
- Dental coverage
- Vision coverage
- Screenings/assessments
- Paid time off
- Company holidays
- Leave of absence
- Flexible work arrangements
- Recognition programs
- Training
- Employee Assistance Program
- Wellbeing programs
- Family support programs
- 401k
- Life insurance
- Accidental Death & Dismemberment coverage
- Disability coverage
- Physical, social, emotional, and financial wellbeing events, resources, and learning opportunities