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Principal, HR Operations
The LaunchWell Group. Serve as an embedded People partner across one or more LaunchWell client engagements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in HR operations, employee relations, and performance management, with a strong focus on compliance and multi-state employment practices. Capable of leading sensitive employee matters and improving HR infrastructure in fast-paced environments.
Highest-signal resume keywords
HR Operations ManagementEmployee RelationsPerformance ManagementHRIS ImplementationCompliance and Risk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Lifecycle ManagementPerformance ProcessesInvestigationsCorrective ActionData IntegrityWorkforce ReportingOnboardingOffboardingPolicy AdministrationMulti-State Employment Practices
Soft Skills
Excellent CommunicationInfluencing LeadersConflict ResolutionIndependent WorkManaging Multiple Priorities
Tools & Technologies
RipplingPaylocityWorkdayGustoBambooHRGreenhouseAshby
Certifications & Qualifications
SHRM-SCPSHRM-CPSPHRPHR
Industry Keywords
Employee ExperienceConsultingHigh-Growth EnvironmentsM&AVenture-Backed Businesses
About the role
Key responsibilities & impact- Serve as an embedded People partner across one or more LaunchWell client engagements
- Own hands-on day-to-day HR operations, employee relations, performance processes, policies, compliance, and employee experience initiatives
- Lead sensitive employee relations matters, including concerns, conflicts, investigations, performance issues, and documentation
- Coach managers on performance management, accountability, and difficult conversations
- Assess risk and recommend actions balancing legal, business, and employee considerations
- Own and improve onboarding, offboarding, employee lifecycle management, and documentation processes
- Lead policy administration and compliance and manage People risks across multi-state or global teams
- Manage HR systems, data integrity, and workforce reporting
- Lead performance management, engagement, culture, and employee experience programs
- Quickly build context and trust in new client environments and deliver value with limited direction
- Collaborate with LaunchWell and client People team members while owning coordination and follow-through
- Identify opportunities to expand LaunchWell support and contribute to proposals, pitches, and scoping
- Report to LaunchWell’s Co-Founder and Head of Talent & Delivery
Requirements
What you’ll need- Eight (8)+ years of progressive HR or People Operations experience
- Demonstrated experience with Rippling, Paylocity and/or Workday
- Experience advising executives, senior leaders, and people managers in fast-paced, changing, or ambiguous environments
- Strong employee relations experience, including investigations, performance management, corrective action, and sensitive employee matters
- Strong knowledge of HR operations, employee lifecycle processes, compliance, People systems, and multi-state employment practices
- Sound business judgment and ability to balance employee, legal, and risk considerations
- Ability to know when to escalate matters or seek input before taking action or making recommendations
- Excellent communication skills and confidence influencing leaders and navigating difficult conversations
- Ability to work independently, manage multiple priorities, and create order in a fractional or consulting environment
- Preferred: experience supporting multiple clients or business units in consulting, outsourced HR, or high-growth environments
- Preferred: startup experience
- Preferred: experience building or improving HR infrastructure and scalable operating practices
- Preferred: experience with HRIS implementation and reporting, including Gusto, BambooHR, Greenhouse, or Ashby
- Preferred: professional HR certification such as SHRM-SCP, SHRM-CP, SPHR, or PHR
- Exposure to M&A, carve-outs, or venture-backed businesses is a plus
Benefits
Comp & perks- Flexible remote work arrangement
- Fractional engagement of 10–40 hours per week
- Flexible workload based on client portfolio and business needs
- Competitive hourly or retainer rates
- Limited travel opportunities