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Associate Manager, Campaigns & Promotions
The Leading Hotels of the World. Support the development, execution, and optimization of integrated marketing campaigns and promotional initiatives across traveler and intermediary audiences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing, executing, and optimizing integrated marketing campaigns across various digital channels, with strong analytical skills to evaluate performance and recommend improvements. Proficient in campaign content development, customer communications, and fostering cross-functional collaboration.
Highest-signal resume keywords
Integrated Marketing Campaign ManagementDigital Marketing ExecutionCampaign Performance AnalysisContent Development and MerchandisingCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign ManagementDigital MarketingContent DevelopmentCustomer CommunicationsMerchandising StrategiesEmail MarketingMarketing AutomationPerformance AnalysisPromotional StrategiesProject Tracking
Soft Skills
Strong Analytical SkillsStrong Writing SkillsCollaborative Relationship Building
Tools & Technologies
SalesforceEmail Marketing PlatformsContent Management SystemsDigital Marketing Tools
Industry Keywords
HospitalityTravelLuxuryCustomer-Centric MarketingLoyalty Programs
About the role
Key responsibilities & impact- Support the development, execution, and optimization of integrated marketing campaigns and promotional initiatives across traveler and intermediary audiences
- Build campaign assets, customer communications, channel executions, and deployment plans across LHW-owned marketing channels
- Develop campaign copy, curate imagery, and prepare marketing content
- Coordinate campaign timelines, approvals, quality assurance, and launch readiness
- Execute regional, hotel, and promotional merchandising across owned marketing channels
- Build and deploy campaigns across email, web, mobile, and other owned channels
- Support LHW’s Marketing Offers Program through campaign deployment, merchandising, and promotional activation
- Track hotel features, placements, and merchandising activity in Salesforce
- Maintain campaign calendars, deployment schedules, documentation, timelines, and marketing assets
- Monitor campaign performance and prepare reporting
- Analyze campaign results, customer engagement, and channel performance to identify optimization opportunities
- Support campaign testing, quality assurance, and post-campaign analysis
- Recommend improvements to campaign execution, customer engagement, and marketing performance
- Coordinate execution with Lifecycle Marketing, Brand & Communications, Content & Creative Studio, Digital, Strategic Programs, Hotel Commercial Marketing, and Commercial teams
- Support planning meetings, project tracking, and cross-functional communications
- Foster collaborative relationships to improve campaign execution and operational effectiveness
Requirements
What you’ll need- Bachelor's degree in Marketing, Business, Communications, Hospitality, or a related field required
- 3–5 years of experience in integrated marketing, campaign management, digital marketing, customer marketing, or promotional marketing
- Experience executing marketing campaigns across multiple digital marketing channels
- Experience developing campaign content, customer communications, and merchandising strategies
- Experience working with marketing automation, email marketing platforms, content management systems, or digital marketing tools preferred
- Strong analytical skills with experience evaluating campaign performance and recommending optimizations
- Hospitality, travel, luxury, loyalty, or other customer-centric industry experience preferred
- Demonstrated ability to plan, develop, execute, and optimize integrated marketing campaigns
- Experience developing promotional strategies, managing offer portfolios, and leading go-to-market initiatives
- Strong writing and editorial skills
- Experience executing campaigns across email, web, mobile, and emerging customer engagement channels
- Proven ability to lead complex, cross-functional initiatives
Benefits
Comp & perks- Competitive Salary and benefits package
- Annual incentive opportunity
- Up to $500 for home office setup credit
- Up to $500 travel credit that supports and encourages our employees’ passion for travel
- Collaborative and inclusive work environment
- Flexible working arrangements
- Remote work 3 days a week