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Sales Coordinator, North America
The Leading Hotels of the World. Provide operational and administrative support to the North America Corporate Sales Team and selected global Corporate Sales initiatives .
About the role
Key responsibilities & impact- Provide operational and administrative support to the North America Corporate Sales Team and selected global Corporate Sales initiatives
- Coordinate Corporate RFP processes, including hotel communications, submission tracking, deadlines, rate audits and follow-up
- Support Corporate Rate Program administration, account enrolment, hotel onboarding, annual rate audits and communications
- Manage team inboxes and coordinate client and hotel inquiries, follow-up and escalation
- Support global Corporate Sales programs, projects and Business Case administration
- Coordinate hotel onboarding and training related to Corporate Sales programs and processes
- Identify administrative process improvements and recommend efficiencies
- Provide project coordination and administrative support for selected AVP, Sales Americas initiatives
- Maintain account, hotel and activity information in Salesforce and other systems
- Support Cvent administration, RFP activities, platform maintenance, training coordination and invoicing
- Prepare sales reports, trackers and summaries
- Organize and update shared sales documents, account lists and internal resources
- Coordinate Corporate Sales events, tradeshows, webinars and client activities, including venues, vendors, contracts, logistics, invitations and RSVPs
- Manage event timelines, budgets, materials and communications
- Coordinate internal meetings, training sessions and team travel
- Provide onsite or virtual event coordination
- Prepare and format PowerPoint presentations, reports and meeting materials
- Support sales communications, newsletters, hotelier portal updates and event recaps
Requirements
What you’ll need- 1-2 years of relevant experience
- Previous experience in hospitality, sales support, or administrative coordination is a plus
- Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, Outlook and Word
- Strong Excel skills and comfort working with detailed data, spreadsheets and reports
- Familiarity with Salesforce and Cvent is a plus
- Ability and willingness to learn new platforms quickly
- Strong written and verbal communication skills
- Highly organized and detail-oriented, with strong time management and follow-through
- Collaborative team player with a proactive attitude and desire to grow within a sales organization
- Comfortable managing multiple priorities in a fast-paced, deadline-driven environment
- Reliable and service-oriented, with a positive and flexible attitude
- Confident interacting with internal and external stakeholders, including hotel partners and leadership
Benefits
Comp & perks- 22 days of Paid Time Off (PTO)
- 11 paid holidays, including birthdays as a floating holiday
- Medical coverage available within the first month
- Health Savings Account (HSA) with Company contribution
- 401(k) company match up to 4% of salary
- Up to $500 for home office setup credit
- Up to $500 travel credit
- Unlimited access to financial advisors
- Collaborative and inclusive work environment
- Target Annual Incentive bonus: 10%