Senior Director, Platform Strategy, Solutions – Delivery

The Leading Hotels of the World

. Set and evolve LHW’s Digital technology strategy and roadmap across platforms, solutions, architecture, and shared capabilities .

Posted 9/25/2026full-timeNew York City • New York • United StatesSenior💰 $195,000 - $220,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Set and evolve LHW’s Digital technology strategy and roadmap across platforms, solutions, architecture, and shared capabilities
Translate business priorities into platform strategies, modernization plans, technology roadmaps, and investment recommendations
Guide platform lifecycle decisions, including when to build, buy, modernize, consolidate, or retire technology
Oversee the health and evolution of Digital platforms, considering scalability, technical debt, technology risk, cost, and long-term sustainability
Evaluate emerging technologies, including AI-enabled solutions
Establish architectural principles, standards, reusable patterns, decision frameworks, and technology guardrails
Guide complex platform, solution, integration, and cross-platform technology decisions
Improve architecture review, technology governance, solution quality, and technical readiness practices
Partner with Digital Experience, Portfolio Management, Digital Operations, Data, IT, business teams, and external technology partners on executable technology plans and end-to-end solutions
Provide senior technology leadership across complex initiatives and communicate technology decisions, trade-offs, risks, and investment recommendations to senior stakeholders
Provide strategic and operational leadership for the Salesforce Center of Excellence
Shape LHW’s Digital technology partner strategy and establish governance and performance expectations for vendors and implementation partners
Guide technology investment decisions and business case development
Lead, coach, and develop Digital technology and solutions leaders
Build organizational capabilities across architecture, platform strategy, solution leadership, and technology delivery
Foster collaboration, accountability, innovation, technical excellence, and continuous improvement

Requirements

What you’ll need

12+ years of progressive experience in Digital technology, platform strategy, solution architecture, technology delivery, or related enterprise technology roles
Experience setting technology strategy and leading complex Digital platforms, architecture, solutions, and modernization initiatives from strategy through implementation and ongoing evolution
Strong understanding of platform lifecycle management, architecture standards, technology governance, cloud platforms, APIs, integrations, scalability, technical debt, and technology risk
Experience translating business priorities into technology roadmaps, scalable solutions, and investment recommendations, including build, buy, sourcing, and vendor decisions
Ability to provide senior technology direction across complex initiatives and lead strategic technology partners
Ability to work effectively across business, Digital, Data, IT, and external partners
Strong executive communication and stakeholder management skills
Demonstrated people leadership experience, including leading and developing senior technology professionals and building organizational capabilities
Knowledge of Salesforce ecosystems and emerging technologies, including AI-enabled capabilities
Hospitality, travel, loyalty, or similarly complex customer- and partner-facing technology experience preferred

Benefits

Comp & perks

27 days of Paid Time Off (PTO)
11 paid holidays, including birthdays as a floating holiday
Medical coverage available within the first month
Health Savings Account (HSA) with Company contribution
401(k) company match up to 4% of salary
Up to $500 for home office setup credit
Up to $500 travel credit
Unlimited access to financial advisors
Collaborative and inclusive work environment
Target annual incentive bonus of 25%