Account Director – Experiences

The MISSION Group

. Own accounts from brief through delivery, ensuring considered thinking, excellent execution and achievement of client and commercial objectives .

Posted 9/16/2026contractLondon • United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in delivering experiential campaigns and live events while effectively managing account budgets and profitability. Proven ability to build trusted client relationships and lead cross-functional teams in a fast-paced agency environment.

Highest-signal resume keywords

Experiential Campaign DeliveryAccount ManagementBudget ManagementTeam LeadershipClient Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Campaign ManagementBudget TrackingEvent DeliveryProject ManagementProfitability Analysis

Soft Skills

Clear CommunicationCollaborative ThinkingConstructive Feedback

Industry Keywords

Agency EnvironmentBrand ExperienceIntegrated CampaignsSocial MediaPublic Relations

About the role

Key responsibilities & impact

Own accounts from brief through delivery, ensuring considered thinking, excellent execution and achievement of client and commercial objectives
Lead and support account management teams across client service, finance, field operations and day-to-day delivery
Build trusted client relationships and understand client objectives
Oversee multiple campaigns, activations and events, delivering on time, on budget and to a high standard
Collaborate with creative, strategy, social and wider integrated teams to develop activation plans
Contribute ideas and industry insight to pitches, proposals and client projects
Manage account budgets, tracking, reconciliation and profitability
Identify opportunities to develop existing client relationships and support new business initiatives
Support colleague development through direction and constructive feedback
Contribute ideas to improve agency processes and culture
Support live event delivery, occasionally outside standard office hours, including evenings and weekends

Requirements

What you’ll need

Extensive experience delivering experiential campaigns, activations or live events
Ideally experience within an agency environment
Comfortable operating at Account Director level
Ability to build trusted client relationships
Experience leading and developing teams
Experience managing budgets and profitability
Ability to manage multiple projects at pace
Clear communication and collaborative thinking
Comfortable working across creative, strategy, social, digital and communications teams
Interest in brand experience, sport, entertainment and culture
Experience across PR, social or integrated campaigns is a bonus

Benefits

Comp & perks

25 days’ annual leave, plus Bank Holidays
4pm finish every Friday
Company pension scheme
Medical Cash Plan with contributions towards dental, optical, physio and more
Employee Assistance Programme
Training and progression opportunities
Access to The MISSION Group’s learning platform
Regular staff socials and events